I have a competitor who ranks well in google but doesn't show up in my ranking reports

[chill986]

One of the competitors I have in my campaign ranks better than my client does for a number of keywords, but shows as "not in top 50" in any of my Moz reports.  Why would that be?  I have this situation for a couple of my clients.

[MikeRoberts]

Just so I have this straight... if you go to Moz Analytics, choose your campaign, go to Search > Keyword Rankings in the left navigation, and choose the Competition tab... Your competitor is listed as Not In Top 50 for every single keyword you track?

[chill986]

That is correct.  I changed the domain name to include "www." late last week, so I'm not sure if that has anything to do with it yet.  Maybe I'm jumping the gun and should just wait for the next reports to come out, but it's been bugging me and thought I should pose the question. I have something similar with another client, but this one really has me scratching my head.

[MikeRoberts]

Double-check they're in your competitor list without any spelling errors. You never know. The sheer amount of times I still type ,com instead of .com and somehow can't see the difference is staggering. Waiting a few days or for the next crawl can help as well if you've recently made changes. If it still isn't up and running after that, I'd get hold of Support and let them know there's an error.

[chill986]

Ok, thanks.  I copied and pasted the domain name from the URL bar this time (and deleted http://) to make sure I didn't have any spelling errors.  That client has another competitor that doesn't have any ranking, but I think that's accurate for the other competitor.  Fingers crossed.

[Abe_Schmidt]

Yes, you will need to wait until the next weekly update since the www. needed to be included to get the proper results. From what I can see here your next update will be accurate. If you notice anything missing, never hesitate to message help@moz.com directly.

Thanks for reaching out. Have a great week!