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thanks we will test getting rid of all the utf 8 characters in the meta infos

Hey Christopher, you and only use the business address that is real and the actual dress for your company. So you have to optimize it or radius around a certain point. Say X amount or kilometers or miles from your business is your service area. can be quite large. answer this simply you must use the same address unless you open up another place where you do face-to-face business. That helps, Tom

My pleasure, Ryan, and good luck with the work ahead!

If they want to keep those "tab content" pages as their own indexable URLs to capitalize on long-tail traffic and provide a more targeted page then I would advise making them separate landing pages instead of "tabbed" content URLs. If they want that content on the product page then I would advise embedding the content on the product page without the use of these external URLs. It sounds like they want to have their cake and eat it too?

Hi John, As Bill suggests, you're probably best off going with Google's preferred address format, as they are 'the big cheese' in Local. Then, be sure to correct all other citations, and the website content, to match that. I would not be concerned about the business name, though it is rather long. It's true that Google does penalize spammy business names, but they don't do a very good job of catching so many of them, I'd be very surprised if this was the root of your ranking issues. Getting your citations consistent will be a big start, but it looks like you also need to implement a program for earning Google-based reviews, and I would recommend doing a run-through of the Ultimate Local SEO Review by Casey Meraz to see if there are other areas that need improvement: https://moz.com/blog/ultimate-local-seo-audit

Hi Peter, I am very glad I could be of help. Please let me know if there's anything else I can do for you sincerely, Thomas

Aloha! There's currently no way to automate an invoice receipt being sent to an alternate email address through Moz, so Tim's suggestions would probably be the best way to go: manually forwarding or setting up a rule to automatically forward the receipt.

Hey Jack! Good questions. I want to preface my comment by stating that this is the type of issue that is typically going to require a formal audit from a Local SEO expert to properly diagnose. There are too many factors that contribute to local search rankings for someone to be able to take a look for 2 minutes and say 'voila, here's the problem.' So, I would highly recommend that you consider hiring a local search expert for some consultation to dig down properly, but in the meantime, I can take a glance at this. What you are describing is not an uncommon issue. If I'm understanding properly, when you are searching from a Philadelphia-based device, you are ranking well in the local pack for your core term 'garage door repair', but when you add the geomodifier, you are no longer ranking well locally. Right so far? In a city of any good size, it is totally normal for your non-geomodified local searches to bring up different results than your geo-modified ones. What I have personally noticed about this is that the former searches tend to tighten my radius to be nearer to my exact physical location at the time of search, whereas adding a city name appears to alter the radius or industry centroid. So, in other words, if I just search for pizza, Google shows me the pizza places nearest me. If I search for 'Pizza Philadelphia' Google may choose some other centroid than me, and show me pizza places downtown, near the courthouse, near a cluster of other pizza restaurants, etc. What I look at in cases like yours is the proximity of your company's physical address to the addresses of the competitors who are outranking you in the pack. I see your address is hidden on your Google My Business page, so I'm popping over to your website and see the following address: 13440 Damar Drive Unit F2 Philadelphia, PA 19116 Now, do this comparison: Do your 'garage door repair philadelphia' search in Google and then click into the more results view. Look at where the high ranking businesses are located. Open a second browser window, go to maps.google.com and look up your own address. I think you will very quickly see that, sure enough, you are located way on the outskirts of the radius Google appears to be pulling results from for that geomodified search. Again, this is my very quick glance at this, but I would suspect that geography appears to be playing a role (and not one you can influence) in this scenario. Other things to investigate? -History of Google guideline violations, be they past or current -Citation consistency and spread (glad you are using Moz Local!). Pay attention to duplicates we report! -Google-based review count and rating -Domain authority -Link quality So, that's a start, Jack, and I do recommend that you either dig deeper into research on this or consider hiring an expert who can take a more thorough look at numerous factors. Hope this is helpful! P.S. BTW, in regards to your comments about spammy names, unfortunately, yes - these still often rank dreadfully well in Google. It's a shame. What you want to find out is whether these suspiciously generic names are, in fact, the legitimate business name or DBA of the competitor. If they are not, consider reporting them for a guideline violation. I've seen it work. But, if those are the real names, you are out of luck

Hey Josh, Understood, and I think the basic feedback on this would be buy it if you have a plan for what to do with it, and you're sure that your plan won't be detrimental to what you've accomplished with the main site (like sharing NAP, which would be detrimental). I think that's pretty much what both Tom and I are saying.

I personally prefer the language subfolder closer to the domain e.g. www.example.com/en/example-ny.html but really it would all depend on what parts of your site you provide in alternate languages. If you provide only pages past the sub-directory **/example-ny/ **I would place it after this directory. But I highly doubt you only offer alternate languages on only the pages that provide details about the property. ** I www.example.com/en/example-ny.htm**l

Hi Dirk, Thanks for confirming our thoughts - we'll focus on building content for now, benefit where we can with our landing pages on sub-domains, and optimise further once we pull away from hosted solutions for content pages.