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    4. Moz forum response seems to crash Outlook?

    Moz forum response seems to crash Outlook?

    Technical Support
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    • LynnPatchett
      LynnPatchett last edited by

      HI,

      There is a thread here which at the bottom details a temporary fix until  the issue is solved: http://moz.com/community/q/moz-email-is-freezing-microsoft-outlook

      It is annoying! I find that if I leave outlook to itself after about 25 seconds or so the mail appears (then is a good time to delete it so that you don't get the freeze again by accidentally clicking on the mail later on).

      1 Reply Last reply Reply Quote 1
      • bjs2010
        bjs2010 last edited by

        I am getting the same problems - crashes my outlook all the time. Would be great to get a solution.

        1 Reply Last reply Reply Quote 0
        • STL
          STL last edited by

          Ah thanks both.

          Did try to search before posting, but couldn't find anything. Sorry for duplication.

          Sounds like they are working on it.

          1 Reply Last reply Reply Quote 0
          • roeesa
            roeesa last edited by

            Hi, I know this is 2 years old - just had the same issue.

            I guess the fix (here: https://moz.com/community/q/moz-email-is-freezing-microsoft-outlook) isn't enough.

            Anybody else had this too?

            1 Reply Last reply Reply Quote 0
            • STL
              STL last edited by

              That's so funny, I just got the automated message from Moz to say this forum thread has been updated (from you Roeesa), and I thought "Oh yeah, that Outlook freeze thing". In the meantime,I had clicked on the message, and Outlook instantly froze!

              So I would say the issue is NOT fixed!

              I use Outlook 2013 now, so the issue is the same as it was in Outlook 2010 (probably same base-code?)

              Luckily this time I left Outlook alone for 45 seconds, and eventually it loaded the content of the e-mail.

              So there must still be some image, code or script etc. that is causing that issue.

              Rich

              roeesa 1 Reply Last reply Reply Quote 2
              • roeesa
                roeesa @STL last edited by

                Yup, definitely not fixed!

                I'm also using Outlook 2013. It looks like the profile image is causing it:

                https://d1avok0lzls2w.cloudfront.net/img_users/381383.jpg?0

                1 Reply Last reply Reply Quote 1
                • seo_plus
                  seo_plus last edited by

                  Would love it if someone would get to the BOTTOM of this.
                  Same problem reported here - Win7, MS Outlook 2010.

                  Still no solution.

                  This has gotta be driving us few Outlook users crazy and causing us to lower our engagement with the forums.

                  voltemar 1 Reply Last reply Reply Quote 2
                  • voltemar
                    voltemar @seo_plus last edited by

                    Me too. 😕

                    1 Reply Last reply Reply Quote 1
                    • CandymanKen
                      CandymanKen last edited by

                      And I thought it was just me! Well at least I feel a bit better now! Ken

                      1 Reply Last reply Reply Quote 0
                      • roeesa
                        roeesa last edited by

                        This is ridiculous.

                        No fix? is this a Moz issue? Microsoft issue? who can help with that?

                        1 Reply Last reply Reply Quote 0
                        • ahirai
                          ahirai last edited by

                          This is happening to me also. Using the latest Outlook in Office 365.

                          1 Reply Last reply Reply Quote 0
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