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    4. Moz forum response seems to crash Outlook?

    Moz forum response seems to crash Outlook?

    Technical Support
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    • bjs2010
      bjs2010 last edited by

      I am getting the same problems - crashes my outlook all the time. Would be great to get a solution.

      1 Reply Last reply Reply Quote 0
      • STL
        STL last edited by

        Ah thanks both.

        Did try to search before posting, but couldn't find anything. Sorry for duplication.

        Sounds like they are working on it.

        1 Reply Last reply Reply Quote 0
        • roeesa
          roeesa last edited by

          Hi, I know this is 2 years old - just had the same issue.

          I guess the fix (here: https://moz.com/community/q/moz-email-is-freezing-microsoft-outlook) isn't enough.

          Anybody else had this too?

          1 Reply Last reply Reply Quote 0
          • STL
            STL last edited by

            That's so funny, I just got the automated message from Moz to say this forum thread has been updated (from you Roeesa), and I thought "Oh yeah, that Outlook freeze thing". In the meantime,I had clicked on the message, and Outlook instantly froze!

            So I would say the issue is NOT fixed!

            I use Outlook 2013 now, so the issue is the same as it was in Outlook 2010 (probably same base-code?)

            Luckily this time I left Outlook alone for 45 seconds, and eventually it loaded the content of the e-mail.

            So there must still be some image, code or script etc. that is causing that issue.

            Rich

            roeesa 1 Reply Last reply Reply Quote 2
            • roeesa
              roeesa @STL last edited by

              Yup, definitely not fixed!

              I'm also using Outlook 2013. It looks like the profile image is causing it:

              https://d1avok0lzls2w.cloudfront.net/img_users/381383.jpg?0

              1 Reply Last reply Reply Quote 1
              • seo_plus
                seo_plus last edited by

                Would love it if someone would get to the BOTTOM of this.
                Same problem reported here - Win7, MS Outlook 2010.

                Still no solution.

                This has gotta be driving us few Outlook users crazy and causing us to lower our engagement with the forums.

                voltemar 1 Reply Last reply Reply Quote 2
                • voltemar
                  voltemar @seo_plus last edited by

                  Me too. 😕

                  1 Reply Last reply Reply Quote 1
                  • CandymanKen
                    CandymanKen last edited by

                    And I thought it was just me! Well at least I feel a bit better now! Ken

                    1 Reply Last reply Reply Quote 0
                    • roeesa
                      roeesa last edited by

                      This is ridiculous.

                      No fix? is this a Moz issue? Microsoft issue? who can help with that?

                      1 Reply Last reply Reply Quote 0
                      • ahirai
                        ahirai last edited by

                        This is happening to me also. Using the latest Outlook in Office 365.

                        1 Reply Last reply Reply Quote 0
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