Connect to Google Analytics problem (Moz Analytics)

[ryankish]

Hello - I recently received the Beta invite to Moz Analytics (very excited). I set up the campaign for our primary site and entered our Google Analytics profile - however, Moz does not seem to accept the profile when I click the "Save" button. All of our profiles are listed w/in the drop-down menu, but after selecting the profile we wish to link/connect to - nothing happens. So we're not receiving any stats w/in Moz from our GA acct.

Please help. I'm really anxious to begin delving into Moz Analytics!

Thanks

[JoeSeidler]

I'm also having a problem with GA. I get a message for all of my accounts that I need to update the GA connection. I go to Setup and click Update. However I keep getting the message that I need to update the GA connection.

[trainSEM]

Do you possibly have more than one GA account and the site has tags of the second account, i.e. other than the one you are trying to connect?

[JoeSeidler]

Sorry, I don't understand what you mean by "and the site has tags of the second account"?

[JoeSeidler]

It appears you need to Disconnect from GA and then Reconnect to make it work.

[trainSEM]

I had a situation at a different site that required me to connect my GA account.

My business website's GA profile used to be linked from my personal Google Account. After incorporating as a company, I created a new Google Account and created a fresh GA profile. So I had two tags. When using that other tool, I accidentally connected my personal GA account whose tag was no longer on my business site and it didn't seem to do anything.

It was just something to consider if you were in such a situation.

[ryankish]

I'm still not able to connect to my GA account. I see the list of available GA profiles for my GA account listed in the drop-down menu w/in the Google Analytics section of the Traffic Settings. But, as soon as I select the profile I want to connect to, the "Save" button doesn't work.

Moz staff, please help!

[ryankish]

Moz support. Please flag this as not answered. There's still no resolution to the problem.

Thanks,

[Peterli]

Hi Ryan,

Thanks for letting us know.  I am starting a ticket for you right now.  So you should be seeing a response from me soon.  Hope to talk to you soon!

Best,

Peter
Moz Help Team.

[ryankish]

Thanks for the response. Just emailed back a reply.

[axentale]

Hi

Am a new user too and unable to connect to my GA account.  Similar situation to the one described above.  Can you please let us know the solution.  thank you

[KeriMorgret]

For those who had a problem connecting in the last few hours, please try again. We did have a GA problem overnight that's been fixed. Thanks for your patience!

[ryankish]

Still unresolved. Moz Support - please flag this as still an open issue.

[KeriMorgret]

Hi Ryan,

Have you followed up with the support ticket that Peter started? That's the best place for an individual issue like this. Thanks!

[axentale]

Hi Keri

I have managed to connect my GA account a few days back (on Oct 12 I believe) but most of MOZ analytics pages are still showing:

"We are collecting your data now. Check back within 24 hours."

Is this normal? If not what can I do to fix it or could you put me in touch with support?

Thank you vm