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    4. Connect to Google Analytics problem (Moz Analytics)

    Connect to Google Analytics problem (Moz Analytics)

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    • trainSEM
      trainSEM @JoeSeidler last edited by

      I had a situation at a different site that required me to connect my GA account.

      My business website's GA profile used to be linked from my personal Google Account. After incorporating as a company, I created a new Google Account and created a fresh GA profile. So I had two tags. When using that other tool, I accidentally connected my personal GA account whose tag was no longer on my business site and it didn't seem to do anything.

      It was just something to consider if you were in such a situation.

      1 Reply Last reply Reply Quote 1
      • ryankish
        ryankish last edited by

        I'm still not able to connect to my GA account. I see the list of available GA profiles for my GA account listed in the drop-down menu w/in the Google Analytics section of the Traffic Settings. But, as soon as I select the profile I want to connect to, the "Save" button doesn't work.

        Moz staff, please help!

        1 Reply Last reply Reply Quote 0
        • ryankish
          ryankish last edited by

          Moz support. Please flag this as not answered. There's still no resolution to the problem.

          Thanks,

          ryankish 1 Reply Last reply Reply Quote 0
          • Peterli
            Peterli last edited by

            Hi Ryan,

            Thanks for letting us know.  I am starting a ticket for you right now.  So you should be seeing a response from me soon.  Hope to talk to you soon!

            Best,

            Peter
            Moz Help Team.

            ryankish 1 Reply Last reply Reply Quote 0
            • ryankish
              ryankish @Peterli last edited by

              Thanks for the response. Just emailed back a reply.

              KeriMorgret 1 Reply Last reply Reply Quote 0
              • axentale
                axentale last edited by

                Hi

                Am a new user too and unable to connect to my GA account.  Similar situation to the one described above.  Can you please let us know the solution.  thank you

                1 Reply Last reply Reply Quote 0
                • KeriMorgret
                  KeriMorgret last edited by

                  For those who had a problem connecting in the last few hours, please try again. We did have a GA problem overnight that's been fixed. Thanks for your patience!

                  axentale 1 Reply Last reply Reply Quote 0
                  • ryankish
                    ryankish @ryankish last edited by

                    Still unresolved. Moz Support - please flag this as still an open issue.

                    1 Reply Last reply Reply Quote 0
                    • KeriMorgret
                      KeriMorgret @ryankish last edited by

                      Hi Ryan,

                      Have you followed up with the support ticket that Peter started? That's the best place for an individual issue like this. Thanks!

                      1 Reply Last reply Reply Quote 0
                      • axentale
                        axentale @KeriMorgret last edited by

                        Hi Keri

                        I have managed to connect my GA account a few days back (on Oct 12 I believe) but most of MOZ analytics pages are still showing:

                        "We are collecting your data now. Check back within 24 hours."

                        Is this normal? If not what can I do to fix it or could you put me in touch with support?

                        Thank you vm

                        1 Reply Last reply Reply Quote 0
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