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... and the price drops to about $79/month if you pay for a year.

Hey Charles, Sorry for the confusion here! In the main custom report section, we only show two dates, the date the report was created and the date the next report is scheduled to run. We don't show the date the last report was run in the main custom report section, but we do show it if you go to the Actions dropdown on that page and select "Download Past PDFs." From there, you will see a calendar pop up for the current month, which in this case displays that the report was sent on November 1st: http://www.screencast.com/t/nU9hH3Sog3H9 This report was also emailed to both you and the additional client email you added on November 1st in an email titled "Your Monthly Report" per the email settings in the custom report. I hope this helps! Please let me know if I can help you with anything else.

Might depend of your budget and your country, but in most of the cases (if you spend a lot of money) you have a Google rep. I had a siimilar case before and we had continuous contact with a Google rep. in Chile. Why not move forward calling again and ask for the Google rep. assigned to your MCC/account?

Hi Erin, Just want to check in and see if campaign transfer was now possible in the glorious year of 2015?  And if not, would you still recommend the "old reports and your historical rankings CSV" method? Thanks in advance! Sara

sure will do next thanks David

Hi Jordan, The campaign seems to have updated now in part only, on the dashboard but in search section still previous weeks date with some modules empty, ill email help@moz Re On-Page Opportunities within 'Insights' - according to my understanding this module is completely meaningless without a keyword to give it context so, if i am correct just wandering when its going to be fixed (as in the keyword the rank relates to is actually displayed so we can see which is the opportunity keyword ? Although I think Jeremy @MOz may be looking into this now as per my comment and his replies in this thread: https://moz.com/community/q/new-on-page-reports-launching-today-in-moz-analytics All Best Dan

Thanks Ria! Would be useful so hopefully comes sooner rather than later. Have a good weekend!

I may be wrong, but I always assumed Crawl Diagnostics was part of the Moz Pro Analytics. Wheras Crawl Test was a public tool. (Like Open Site Explorer vs Links Analysis in Moz Analytics.) So using the tool from within Moz Pro was more extensive. Disclaimer: This is just based on an assumption I've made in the past. Mozzers, correct me if I'm wrong please!

Hi Caxton I had this a few times and asked MOz help and they said: "that type of message is typically crops up when there is an issue with the level of permissions associated with the GA login info that was used to connect it. So, I would recommend making sure that it is being re-authorized with the most authoritative set of admin credentials for that GA account; ideally, the original creator of the Google Analytics account." They also said to watch the number of GA accounts/profiles since has a token limit and once exceeded can cause connection issues. So say your accessing a a clients design agencies GA account to import your clients data into Moz, if the agency has lots of clients all with their own GA profiles in their accounts then that can cause you to exceed token limit and break the connections. However i can always reconnect/reauthorise the connection (although very annoying that i have to every time i view a campaign), wheras sounds like you cant reconnect so prob best to email help@moz if i were you. Hope this helps a bit ! All Best Dan

Hi Abe and team~ I notice that your billing levels on the non-profit order form are outdated. Do you have a more current form? Also, would it be possible to get the non-profit discount on a monthly plan instead of annual? I'd like to be able to easily upgrade if needed. Also, I'm confused/concerned by the line "All annual corporate accounts automatically cancel in 12 months."Thanks and kind regards,Daniel

Hi everyone, I have some awesome news to share: Multiseat is here!! With it, Moz Pro account owners will be able to provide unique logins for their team members. If you want to learn more about what our v1 of Multiseat includes or how we plan to iterate on it in the future, please check out our blog post: At Last! You Can Now Add Users to Your Moz Pro Account.  Thank you for your patience, everyone!

Hi there! Thanks for writing in! I can see you've located the Multiseat feature in your account, yay! https://moz.com/account I can also see that you've assigned your available seat, the first seat will always be taken up by the account email If you have any other specific queries about your account, or the features please do writing in to help@moz.com. Cheers! Jo

Hi Nate, Dirk's recommendation for the Ranking History CSV is correct; that report will provide you with the history of your rankings for the life of the campaign. For the other sections of the campaign, we don't really provide historical data, but you can download the most current CSVs or PDFs for your reference. Once you cancel the account, your campaigns are automatically archived so we will stop collecting data going forward. We only display twelve cycles (days or weeks) in the campaign, so if you decide to reactivate your account after about three months, you will no longer see past data in your campaign but all of the settings will be saved and we will begin updating data in the campaign again within about a week. I hope this helps! Please let me know if I can help you with anything else.

Hi There, This is a fairly tricky one to answer, though it does seem that I will need to agree with our crawler on this one. There seems to be a few questions so if I miss something or you would like some additional clarification let me know. My instinct is that when it comes to the contact info the .lv is throwing us off. Though we are working hard to include more TLD's my gut instinct is that when we attempt to parse the page the lack of a .net or .com email is throwing us off. One important thing to know when it comes to spam score is that these are just general indicators that we associate with spam. There is always the chance that a non spammy site will have some indicators attributed to it but still not be spam, depending on how the site was set up. The next two issues are not mutually exlusive because it looks at the site as a whole and not the homepage. So for example if you have a portion of the site that is comprised of a small amount of text without any substantial content both of these triggers could occur. We know this is a lot so I would really recommend reviewing Rands post on spam score here: https://moz.com/blog/understanding-and-applying-mozs-spam-score-metric-whiteboard-friday I would really recommend reviewing this material and speaking to your web developers. Spam score is a great first step to facilitate a conversation between you and your developers to focus on areas of the site that may be problematic. It may be the case that the portions of the site that have thin content have a very good reason for being there so they should stay. I know this is a lot so if you have any questions for me let me know!

Hi Leanne, On the "Tracked Keywords" tab of Add Manager Keywords, you will see all the keywords you're tracking by scrolling down. There are filters branded / un-branded as well as the ability to add custom labels which help you sort them. If you haven't selected a filter all the keywords should be visible on that page. Hope it helps, Don

Couple things.  Why not put something in the dashboard telling people what happened to the report?  I spent way too much time looking for it and had to do a forum search to find out what happened. Also, I understand that the report is not accurate so just take out the traffic numbers but give us the Fresh Web Explorer right in the dashboard with a decent downloadable report.  The .csv report is not going to cut it when I am trying to build reports for my customers. In the end you have taken value out of the Pro product and moved us to the free Fresh Web Explorer tool.  That doesn't make me feel real good about the value of my monthly subscription.

Thanks so much for the feedback, Pablo! We'll see if there's anything we can do to make that more clear.

Hi There, Thanks for writing us and this is a bit tricky. While there is not much in the way of a hard and fast limit, one does exist. After reviewing the campaign in the screen capture the good news is that you are nowhere near the limit. In this case it looks like the these URL/pages were added fairly recently, so they may take about a week to populate. To get all of your wonderful reporting I would check out on-page grade here: https://moz.com/researchtools/on-page-grader Hope this helps and if you have any questions let me know!

Hello there! I just checked your account, and it looks like your Moz Pro subscription is still active. To cancel your Moz Analytics subscription, head here: https://moz.com/subscriptions From that page, you can hit the "cancel" option under the "amount billed monthly" section. You’ll have access to your subscription for the most recent billing period, but after that your access will end and your card won’t be charged. If you have any trouble doing that, send us a mail at help@moz.com and we'll help you get this taken care of. Thank you! Kevin Help Team

Hi Stephen! It is true that it is currently not possible to transfer campaign data between campaigns or accounts. This is something that has been requested before and again recently, so I will resurface this with the product team to let them know it is still being asked for. Thanks for bringing this up! Kevin Help Team