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So the colors are showing if the rankings are moving up and down. You obviously want to score as much green as possible. For high volume keywords, I would keep a more close track of what's happening for them, for lower volume keywords you can likely come back after a few weeks or months as it's not worth the time spent on it.

Hey Brett! Are you referring to refreshing a keyword list?  You first need to select the keyword checkbox and then hit refresh.  If they are not selected, they will not refresh.  If you are encountering problems, even with these instructions, please send us an email at help@moz.com so we can assist you! Thanks

Thank you. that was an eye-opener.now i understand now that the SEO content and UX on a page can be great but if the interaction on the site is not satisfying to Google compared to competitors then is not enough.

thank you Moz, and Sam, for all your help!

Hi Brett! Google's Places API will only make brick and mortar locations available to search in their database. If you are a service area business, the listing will not be available to us and others as we only support listings with physical locations.

Is manta really needed tho?

Hi Brett! I'm so sorry - I didn't see you had replied until just now. Okay, so as I understand it, you are using Moz Local to manage the listing for these 2 legally distinct businesses. While I want to be sure I've mentioned that Google doesn't actually pay any attention to suite numbers, I do think you have some important questions here that you'll get the best, most customized answers on if you get in touch with a Helpster at help@moz.com so that they are looking directly at your account. Please, shoot your questions that way and you will receive a speedy and custom reply, based on your own listings instead of any general advice I can give not looking at your actual account. Hope this helps!

As of 2013 Localeze is requiring everyone to pay the $297 to add/update their listing. Phil Rozek documented it. I'd recommend reading his post. http://www.localvisibilitysystem.com/2013/04/17/rip-localeze-free-business-listings/