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Hey there! Tawny from Moz's Help Team here. These are great questions!

All of the links that end up in Just Discovered Links (JDL) come from tweeted feed.ly links.

This is separate to the Mozscape Index, which is what powers Open Site Explorer and the Links section of Moz Pro campaigns. Links that we discover are crawled for inclusion in our main index based on the authority of those URLs.

I’m afraid we don’t have a specific timeframe for when links from Just Discovered Links would appear in the Mozscape index. Because of the time it takes to identify links, schedule, crawl and index them, it can be one to two indexes before the links in JDL become established links in our index. A higher domain authority of linking domains will help ensure the links are included in the index, but do not help in speeding the process of getting links indexed.

The fastest way to get links indexed would be to a) tweet them as feed.ly links and b) search for your site in Open Site Explorer, which will prompt our tools to revisit your site and crawl it to include more links in the index. We start from your homepage and crawl the links we find from there, so it's possible that our tools might miss links that are more deeply buried into your site.

I hope that helps! If you've still got any questions, feel free to shoot us a note at help@moz.com and we'll do our best to sort you out. Cheers!

Hey there! Tawny from the Help Team here.

Unfortunately, there's no way to merge two Moz accounts together. Sorry about that!

I know I'm not much help here - just the bearer of bad news - but if you have any more questions, feel free to reach out at help@moz.com and we'll do our best to answer any questions you might have.

Thanks!

Hey there! Tawny from Moz's Help Team here.

I'm afraid I have to be the bearer of bad news - we don't have an API that would allow you to export all your crawl issues from all your campaigns at once. The only way to export that data is to get the Crawl CSV from each campaign individually.

Sorry about that! If you've got more questions we can help with, feel free to shoot us a note over at help@moz.com and we'll do what we can to sort things out for ya!

Hi again, Katie!

The reason you're seeing the "No Rel=Canonical" tag Insight is that we weren't able to crawl the homepage for this site, https://barn2.co.uk. We got an 804 crawl attempt error for that page, meaning that we weren't able to crawl it to see that canonical tag.

If you can see the canonical tags on your site and you know they're there, trust the evidence! Our tools just ran into some issues crawling your site that meant that we couldn't read that tag.

I hope this helps explain! If you have more questions, feel free to reach out to us at help@moz.com and we'll get your questions all squared away.

I'm afraid that we're not able to offer temporary discounts for this issue while we work on resolving it.

I do understand if this means that you need to cancel your subscription with us, though.

Hi there! Tawny from Moz's Help Team here. 
Thanks for reaching out, and sorry for the trouble! I took a look at your Moz Pro subscription and your campaign, and it looks like this has to do with SNI compatibility on your site.

Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site: https://www.screencast.com/t/JVKfE92Jy5E 
​
In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. We started this thread to keep our community updated on the progress of our new crawler. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Our team will be in contact after you've filled out that form when we are ready to add additional users into the Beta.

We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time as it's still being worked on.

In the meantime, I apologize for the inconvenience and feel free to let us know at help@moz.com if you have any questions or need any additional clarification.

Hm. I've just added the feed to Feedly as well, and now I see what you're seeing. I'll chase up the proper folks to see about getting this updated! Thanks for letting us know it wasn't working right.

Took a look, and from what I can see it looks like this is updating regularly - the most recent update I see is from January 26, 2017: https://www.screencast.com/t/Y5TuM37W

This should still be current!

Oh dear! I'll definitely get the team to take a look! Sorry about that!

Hey there! Tawny from Moz's Help Team here!

I have good news! You can totally get alerted when your Domain Authority has updated! You can subscribe to the RSS feed on this page to get alerted when our Mozscape index updates, which will be when your Domain Authority updates. You can also see the date of the next scheduled update on this page: https://moz.com/products/api/updates

I hope this helps! If you've got more questions we can help with, feel free to shoot us a note at help@moz.com and we'll get you sorted out.

Hey there! Tawny from Moz's Help Team here. I think I can help explain why you're not seeing all the same links you might see with other tools. It has to do with our Mozscape Index, which powers Open Site Explorer.

Open Site Explorer and the Link Analysis page of campaigns are both tied to our Mozscape index, which tends to update roughly once a month.

Just a few points on how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled ~130 billion URLs

The idea here is that we're focusing on the highest-quality links we can find, coming from the most prominent pages of authoritative sites. So, while you may not see every link for a site within our index, we're aiming to report the most valuable ones available!

Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for many reasons - including the crawl-ability of sites, the number of inbound links to them, and the depth of pages in subdirectories. This biases our tool slightly in favor of newer links; Open Site Explorer only caches older links for about 180 days, so unless the tools re-crawl and index those links, they may fall out of our index after a while.

You can see our most recently updated schedule here as well as some more technical metrics on our Mozscape API Updates page. You can also see when the last and next updates happened on the Open Site Explorer (OSE) homepage at any time.

Since Moz focuses on quality of links over quantity, we are always focused on the most relevant links to display to our users. It's possible that Moz's index will leave out some of the lower-quality (non-link juice providing) links out of our index because of this. So, that might explain why you may see some discrepancies with what other tools may be showing.

I know this is a ton of information, so if you have any questions or if I didn't make anything clear enough, please don't hesitate to ask! Just shoot us a note over at help@moz.com and we'll do our best to help you out.

Hey there! Tawny from Moz's Help Team here.

Unfortunately, our tools only track the first 50 places of SERP results - beyond that, our tools don't track where your site is ranking. That's partially because results beyond the 5th page of results typically fluctuate a good deal, and so it would be really difficult to show your rankings accurately with any confidence.

I'm afraid there's no way to use our tools to find out where your site is ranking beyond the first 50 results. Sorry about that!

If you still have questions or need a bit of extra help, feel free to write in to us at help@moz.com and we'll do our best to sort you out!

Hey there!

It's less an issue of a bug in our system and more a factor of how the index was formed this time around. We expect data to normalize and stabilize after our next index update.

Hey there! Tawny from Moz's Help Team here!

The only way to make bulk checks in Open Site Explorer would be to use our Mozscape API to do those bulk checks! You can read more about the API over in our Help Hub pages, here: https://moz.com/help/guides/moz-api/mozscape/overview

It's pretty technical, so you'd likely need a web developer to help you decipher the results you get back.

I hope this helps! If you've got questions about the API or how to use it, feel free to send us a note at help@moz.com and we'll sort things out for ya!

Hey there! Tawny from Moz's Help Team here.

Hm... this sounds like it may be a question for Bright Local's support team. If you have questions about your Moz Local listings, please send us a message at help@moz.com with your questions, and we'll do our best to answer them for you. Thanks!

Hey there! Tawny from Moz's Help Team here.

Pages are considered to have duplicate titles only if their titles are exact matches. There is no notion of overlapping or partial matches for this purpose. Like duplicate content, canonical versions should be considered, but not pages that refer to the canonical version. Furthermore, two pages with blank titles should not be considered duplicates of one another. You can verify the page title by viewing the source code of the page itself.

I hope this helps! If you've still got questions, feel free to shoot us a note at help@moz.com and we'll do our best to answer them for ya!

Another update from the team! This is the most up-to-date list of TLDs that Open Site Explorer currently supports: https://raw.githubusercontent.com/publicsuffix/list/abde055b790f9577d02116da8c819838248a9258/public_suffix_list.dat

It looks like .scot doesn't appear in that list, so my original answer applies here - that TLD just isn't currently supported by our index. Sorry about that!

I'm afraid we won't be offering refunds for this issue - Open Site Explorer is one of our free research tools, so there's no cost to get started using this info.

Back again with a bit more clarity - it turns out that we don't support every TLD in this list, just the ones that appear above the line // List of new gTLDs imported from https://newgtlds.icann.org/newgtlds.csv on 2016-11-29T01:06:51Z

It looks like .scot is actually below that line, so it's not supported by Open Site Explorer. Sorry about that! It appears that this list has been updated since we began using it as a reference. I will check with the team to see if we could put some work into coming up with a Moz-specific list of TLDs that are supported by the tools rather than relying upon a 3rd party resource.

I do apologize for not being able to provide answers that inspire confidence!

Shoot - you're totally right - that TLD is supported by OSE.

In that case, it looks like we just don't have much linking information for your site in our index.

Open Site Explorer and the Link Analysis page of campaigns are both tied to our Mozscape index, which tends to update roughly once a month.

Just a few points on how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled ~130 billion URLs

The idea here is that we're focusing on the highest-quality links we can find, coming from the most prominent pages of authoritative sites. So, while you may not see every link for a site within our index, we're aiming to report the most valuable ones available!

Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for many reasons - including the crawl-ability of sites, the number of inbound links to them, and the depth of pages in subdirectories. This does bias our index slightly in favor of newer links - older links are only cached in the index for about 180 days, so unless the tools are prompted to return to those sites and re-crawl them, they may fall back out of our index after a few months.

You can see our most recently updated schedule here as well as some more technical metrics on our Mozscape API Updates page. You can also see when the last and next updates happened on the Open Site Explorer (OSE) homepage at any time.

Since Moz focuses on quality of links over quantity, we are always focused on the most relevant links to display to our users. It's possible that Moz's index will leave out some of the lower-quality (non-link juice providing) links out of our index because of this. So, that might explain why you may see some discrepancies with what other tools may be showing.

The best thing to do if you want us to find backlinks to your site is to do just what you're already doing - search for those sites in Open Site Explorer. That should prompt our tools to visit your sites and crawl the web looking for links pointing back to them. Depending on where we are with processing the current index, you should start to see more backlink information after one or two index updates.

I know that's a ton of info, so if you've still got questions, feel free to shoot us a note at help@moz.com and we'll do our best to answer them for ya!