Ose question
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well that's disappointing
i guess you'll be offering a refund?
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I'm afraid we won't be offering refunds for this issue - Open Site Explorer is one of our free research tools, so there's no cost to get started using this info.
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Well, thanks for the update, Tawny; we have clarity at least. There absolutely needs to be a definitive in-house list in place of this nigh-on useless third-party one. This is step two of your 'not showing up on OSE' troubleshooting list; if it had been valid we could have identified it as the problem in minutes, rather than hours.

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Another update from the team! This is the most up-to-date list of TLDs that Open Site Explorer currently supports: https://raw.githubusercontent.com/publicsuffix/list/abde055b790f9577d02116da8c819838248a9258/public_suffix_list.dat
It looks like .scot doesn't appear in that list, so my original answer applies here - that TLD just isn't currently supported by our index. Sorry about that!
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hey
can you recommend another tool for link checking?
ta
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Google Search Console is a free one that lists links to your website. I know a lot of people use Ahrefs or Majestic which aren't free to use. Personally I don't have any experience with them.
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https://www.screamingfrog.co.uk/seo-spider/ offers a free service (okay for a small site, below 500 links).
That'll cover you as your gardeners.scot site is well below that.
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Another vote for Screaming Frog. Fantastic SEO tool!
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hi everyone, thanks for the advice, much appreciated
how long do you think it will take for your tech guys to resolve this issue?
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Hey there!
It's less an issue of a bug in our system and more a factor of how the index was formed this time around. We expect data to normalize and stabilize after our next index update.