Welcome to the Q&A Forum

Hi there!

Sam from Moz's Help Team here! We have responded to the message you sent us via our Help Desk.

Hi there,

Sam from Moz's Help Team here!

Could you please pop a message about this over to help@moz.com so that we can assist you there directly?

Thank you!

Hey there!

Sam from Moz's Help Team here! As far as I'm aware, Google and other crawlers do crawl past the '?', unless certain parameters are disallowed within the robots.txt. If the URL is: https://test.com/exemple/?per_page=9, a search engine will see something like test com exemple 'search' etc. Google recommends blocking all Internal Search Results in the Robots.txt file - for Rogerbot, it would look something like this

User-agent: Rogerbot
Disallow: ?utm

Here is a great resource about the robots.txt file that might be helpful: https://moz.com/learn/seo/robotstxt

I'd recommend checking your robots.txt file in this handy Robots Checker Tool once you make changes to avoid any nasty surprises

Hey there!

Sam from Moz's Help Team here!

Sorry for the confusion here! This doesn't mean that you don't have any internal links on your site, but rather that we don't yet have any internal links in our index for your site.

If you want to check your site and audit it for internal links and other features I would recommend using the Site Crawl feature in Moz Pro.

You may be interested know that we have lots of handy guides and videos on our Help Hub, including this one which explains why you're seeing 0 internal links on our FAQs here https://moz.com/help/moz-pro/links/overview

If there is anything else I can help you with please do let me know.

Hey there,

Thanks for writing in and sorry about any confusion!

So overall, seeing your DA drop is a fairly common problem and can be attributed to a few things:

1.Links we previously discovered are now marked as lost.
2. You've earned more links, but the highest authority sites have grown their link profile even more.
3. The links you've earned are from sites that we haven't seen correlate well with higher Google rankings.
4. We've done a better or worse job crawling sites/pages that have links to you (or don't). You can help us to find those links using link tracking lists,

It's a bit difficult to isolate the exact cause of what happened without your own SEO consultant or developer being able to take a dive into this, but you can definitely read more specific information here if you'd like to understand more about the process:).

Do let me know if you have any follow up questions!

Hi there,

Sam from Moz's Help Team here!

Could you please send an email to our Help Team  at help@moz.com about this?  We'd be happy  to assist there.

Thank you!

Hi there - Sam from Moz's help team here!

How best to set up a campaign here really depends on your particular needs and SEO strategy and it might be best to get the help of an SEO expert to determine the best path for you to take - however, there's a great explanation with some ideas about the benefits of both geolocated and geomodified keywords in our getting started guide: https://moz.com/help/guides/moz-pro-overview/keyword-rankings/add-and-manage-keywords#how-to

I hope this helps - if you have any other questions please feel free to post them here or to send over an email to help@moz.com!

Hi there,

Sam from Moz's Help Team here!

I can see how this might be a tricky situation. The best advice I could offer would be to somehow make your search a little more specific - for instance you might run a query like "brand name+region" or "brand name+director" - you'll want to narrow down the search as much as you can in order to get the best and most relevant results.

The results you see in FWE won't be having a negative impact on your SEO efforts unless of course a search for your brand leads people to completely different SERP results than hoped for - though this would be something that would be best investigated by an SEO expert (I'm really here to support the tools specifically).

Please let us know if we can help with anything else and as always, feel free to pop a message over to help@moz.com if you're running into any trouble:).

Hi there,

Sam from Moz's Help Team here!

To disconnect your Google Analytics profile from Moz, you'll just want to:

• Log out of all Gmail/Google accounts.

• Follow this link: https://accounts.google.com/issuedauthsubtokens

• Log into the Google Analytics account that manages the profile and revoke Moz.

Let me know if I can help with anything else!

Hi there Cory!

No, the Google+ page that you link to within the Moz Listing won't necessarily sync with Moz Local.

Is the problem that we aren't locating the Google page in general via the Check Listing tool, or that we seem unable to sync from the Google My Business tab on the left hand side of your Moz Local dashboard?

If it's the first option, here's a list of the criteria for the sources that will enable us to validate your listing:

• The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
• The primary phone number listed must be a unique local number or a toll-free number.
• The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from).
• The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API.
• The listing must be completely searchable through Google Maps, with the full NAP listed correctly.

If you're still encountering issues after taking a look at those factors or this is related to the Google My Business Tab, then I'm certainly happy to investigate - it would be great if you could pop an email over to help@moz.com, just so we can investigate directly via your account:).

Hi there!

Sam from Moz's Help Team here! It looks like PlanetHurf has sent you to a great resource about why the Domain Authority might drop for a particular site - do let me know if you have any follow up questions about that.

The Spam Score isn't entirely dependent on backlinks. We also calculate this score by analysing your site itself (the URL that you enter into Open Site Explorer) You can click directly on the Spam Score from within Open Site Explorer, and you'll see a list of reasons we've assigned a site a particular score - for instance with https://moz.com/researchtools/ose/spam-analysis/flags?subdomain=truckcare.com, you'll see some of the markers are 'Thin Content', 'Low Number of Pages Found', and 'No Contact Info'.

The general rule we have at Moz is that you shouldn't be concerned about anything that has a spam score under 8. Additionally, just because our tool has assigned a site a specific spam score does not mean it is impacting the site in any way. These are merely suggestions of things you might want to check out. If you haven't determined yourself that they are spammy links, then there is no action or further concern required on your part - looking into backlinks from sites with spam scores of 8 or higher would definitely be a good idea, just to ensure that you aren't being linked to from a site that is actually spammy.

If you'd like to learn more about the Spam Score in general, here are some super helpful resources:

Article: Spam Score: Moz's New Metric to Measure Penalization Risk

Video: Understanding and Applying Moz's Spam Score Metric - Whiteboard Friday

Let us know if we can help with anything else!

Hi there!

This occurs when you reach a certain number of MozPoints - between 200-499. You can review these details here: https://moz.com/community/mozpoints

Let us know if you have any other questions!

Hey there!

Sam from Moz's Help Team here!

So it looks like there are a couple of problems here - one is that Javascript is used on the page, and if the link follows the Javascript (which we aren't compatible with), this might be tripping us up. That said, it's more likely the formatting of the link that is preventing us from reading it accurately: http://www.screencast.com/t/6qP2w8WDoWY - it looks to be more like some kind of email redirect rather than a typical link, so in this case, it looks like an issue primarily with the formatting of the link in general that's preventing us from picking it up as a follow/no follow.

I hope this helps - let us know if we can help with anything else!

Hi there,

Sam from Moz's Help Team here!

There can be a variety of crawl errors occurring for a fairly varied amount of reasons so it's a little hard to isolate without looking directly at the Site Crawl data within your campaign. Could you please pop an email over to help@moz.com, and include the name of the affected campaign so that we can take a look into exactly what errors are popping up and what may be causing those?

Looking forward to hearing from you!

Hey! Samantha from Moz’s Help Team here!

To be fully transparent, our Spam Score metrics haven't been updated in some time, so they're not fully current. If you've made progress towards reducing the links from spammy sites going to your site in recent weeks and months, this likely will not be reflected in Open Site Explorer until our Spam Scores update. (Unfortunately, I don't have an ETA on when that will be - sorry about that!).

So, it's entirely possible that Google is no longer penalizing these sites and that they're not considered spammy by Google any longer. I know that makes our Spam Analysis tool not super helpful, since it isn't up to date, but I hope this helps to explain why you're still seeing those spam scores.

As always, you can reach out to our team directly by sending an email to help@moz.com but I hope this helps!

Hey there!

Thanks so much for reaching out to us - Sam from Moz's Help Team here!

Could you please pop a message over directly to help@moz.com, with the name/address/phone number of the location you're having trouble with, as well as a few screenshots of the location so that we can investigate this a little more thoroughly for you?

Looking forward to hearing from you!

Hi there James,

Sam from Moz's Help Team here - thanks for reaching out and sorry about the trouble here!

I'd love to investigate this thoroughly for you - could you please pop a message over to help@moz.com along with your primary Moz account email address, and the name of the campaign you're seeing this occur with, along with one or two example URLs for the 404s we're picking up so we can take a look and run a few checks on the backend?

Looking forward to hearing from you!

Hi there - Sam from Moz's Help Team here!

The Spam Score is an aggregate of 17 different flags we set up. The higher the number of flags on a link, the higher the chance that its spammy. If a link has 1 or even 4 flags, you’re okay. You only need to start worrying when the flags start to stack past 7.

Large Number of External Links A subset of pages within this subdomain has a large number of external links. - this means that there are a large number of external links pointing back to that specific subdomain (a specific set of pages - not to the site in general). You can check for external links in Open Site Explorer if you plug in https://steadyoptions.com/ and use the dropdown (Target - 'This Subdomain', Link Source - 'Only External'  - I'm able to pull up a large number of external links for your site there).

External Links in Navigation
There's a large number of external links within sidebars and footers - this does mean that we're finding a number of links pointing to other sites from these areas. This could only include the social media links, if those are what we're finding. In this case, 'External' links means links pointing OUT from your site, whereas 'Large Number of External Links' represents links pointing IN.

That said, however, to be fully transparent, it's actually been quite a bit of time since the data that feeds the spam score has been updated. It's entirely possible that your site used to have more external links in the footers and/or sidebars, and that that's the version of the site this spam score reflects. If you really have  few links in your sidebars and footers, that's not going to be enough to get penalized by Google. We hope to be updating the spam score much more consistently in the future!

I hope this helps to clarify! If you have any other questions, please feel free to pop an email over to help@moz.com (our response time is generally quicker there).

Hey there,

Sam from Moz's Help Team here!

Thanks so much for reaching out!

So, in terms of the scores overall - we don't do a very good job of explaining what success looks like with Moz Local, and I apologize for the lack of clarity. When a particular location's Listing & Accuracy scores are sitting above 85%, that location's consistency is incredibly strong! The difference between an Accuracy score of, say, 94 and 100 is basically an imperceptible increase in terms of the SEO benefit. Now the difference between 65 versus 85 has a colossal impact, undoubtably, but scores going above 85% are _slam dunking _on their Local listing consistency already. In those cases, making it up to 100 would have little added effect.

Regarding the ranking - the thing to note here is that it is not only listing accuracy that has an impact. There are a number of factors to take into consideration - I'd recommend reviewing this resource we have on Local Search Ranking factors: https://moz.com/local-search-ranking-factors as well as this super helpful blog post: https://moz.com/blog/local-seo-ranking-your-local-business-in-2017 In terms of certain sections of the tool showing you incomplete data - I'd love to dig into this further for you! Could you please pop a message over to help@moz.com along with the name, address and phone number of the listing you're referring to, so we can investigate this further for you and just ensure that everything is running smoothly?

Hi there,

Sam from Moz's Help Team here - thanks for reaching out and sorry about the trouble!

Unlike the rest of the metrics available in Open Site Explorer, the Spam Score doesn't update each month with the rest of the index update. The Spam Analysis section updates on a completely separate schedule, and much less frequently; usually around every 6 months or so. So it's entirely possible that you're seeing Spam flags that are no longer relevant to your site.

It's always best to trust your instincts: for example, if you know you've got contact info on the site, and we're flagging you for it being missing, you can safely ignore that warning.

I hope this helps - let me know if you have any further questions!