The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. I think i hv mistakenly subscribed for the service, and paid for two months already

    I think i hv mistakenly subscribed for the service, and paid for two months already

    Technical Support
    3 3 53
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • CalvinC
      CalvinC last edited by

      I didn't recognise it before, and subscribed your service for two months already. Therefore, I unsubscribed immediately, but it already billed me for two month service. As you can check and see, I should have not use or even login for month, would you waive the latest bill and cut my service immediately? sorry for any inconvenience caused, thanks!

      1 Reply Last reply Reply Quote 0
      • samantha.chapman
        samantha.chapman last edited by

        Hi there,

        Sam from Moz's Help Team here!

        Could you please send an email to our Help Team  at help@moz.com about this?  We'd be happy  to assist there.

        Thank you!

        1 Reply Last reply Reply Quote 1
        • CopBlaster.com
          CopBlaster.com last edited by

          I feel you. I once found out that I had been paying US Search for over a year. I sincerely hope they have a refund policy is you have not even been using it. US Search told me I could only get the last month back.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post
          • Why are only two pages of my site being crawled by MOZ?
            hrparts
            hrparts
            0
            4
            72

          • Merging two Sites into One - how is Final Domain Authority Calculated?
            eli.myers
            eli.myers
            0
            3
            152

          • I have two listings, i sold one business i need to cancel the listing
            tawnycase
            tawnycase
            0
            2
            69

          • Can I purchase a monthly subscription instead of yearly?
            DmitriiK
            DmitriiK
            0
            2
            74

          • On Oct 1st I set up a report to be sent to my client MONTLY... however it says the next report will be sent out Dec 1st. Same on other clients...is this monthly or every 2 months
            ChiarynMiranda
            ChiarynMiranda
            0
            2
            149

          • February Monthly Reports
            RyanPurkey
            RyanPurkey
            0
            2
            69

          • Moz Pro Reports - Can I create Monthly client reports?
            DavidLee
            DavidLee
            0
            5
            1.3k

          • Report is scheduled for next month - need it now
            StercBV
            StercBV
            0
            5
            178

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy