Welcome to the Q&A Forum

Thanks for your reaching out to us, Paul! I'm Maura Hubbell, a software engineer working today as part of the Mozzer Alliance.

We saw in Google's cached copy of your page that you have some links as href="www.videobrochures.ca". This is a relative link because there's no "http://" in front of "www", i.e. "www.videobrochures.ca" will get appended to the URL of the page it's in.

We can see that your site now has href="http://www.videobrochures.ca", so somebody has fixed it. Yay! Our next crawl of your site should pick up the fixed links. Please let us know if you need help.

Thanks,

Maura Hubbell

Thank you for reaching out! I'm Maura Hubbell, software engineer and member of the Mozzer Alliance, the Help Team's help team.

I've found out that protecvinduer.dk is responding with HTTP code 302, a temporary redirect, to protecwindows.com. Since protecwindows.com isn't a subdomain of protecvinduer.dk, we won't any redirect from the former to the latter. You need to set up your campaign with protecwindows.com.

Thanks for your question.

Maura  Hubbell

Hi, I'm Maura Hubbell. I'm a software engineer and today I'm part of the Mozzer Alliance, helping out the Help Team.

I've just clicked "Filter" on the "Just Discovered" tab, and I got several links back. It looks as if the deployment that Keri mentioned fixed this.

Thanks for reaching out!

Maura Hubbell

Sorry to hear you're still having issues Kevin. We're going to create a ticket regarding this issue and we will reach out to you in regards to troubleshooting and investigation.

-- Tyler

Hey there,
And thanks for reaching out!

Happy to give some insight into why Moz believes On-Page grades matter to our users. From an SEO perspective it is possible for a page to rank well with a low On-Page grade if the keyword being optimized for is not especially competitive. The decision to improve the grade for high ranking pages is still a judgment call and often comes down to risk assessment with regards to other, better optimized pages, competing for that same topic. I've also included some additional insight into how we determine On-Page grades at Moz along with some more details on search engine ranking factors.

http://moz.com/help/guides/search-overview/on-page-optimization
http://moz.com/search-ranking-factors

If you have any additional questions please feel free to follow-up with our Help team -- help@moz.com

Cheers!
Tyler Murray
Engineering Manager

Hi Willy,

Thanks for the great question. I think the difference you are seeing is indeed the difference between the amount of internal, external, followed and nofollowed links for a specific page as opposed to for all pages on the root or sub domain together.

Your friendly Mozzer

Hello,

Sorry to hear that!  On our end, I just exported one of your campaign overviews to PDF.  I suppose beauty is in the eye of the beholder, but it looks pretty good to me.  I wonder if there's something else going on.

Could you please open a help ticket with us, by emailing help@moz.com, and include both the bad PDF and a screenshot of how it appears to you?

Hello, Josh

Currently our crawlers do not process any kind of javascript found on pages (including pages created with angular.js.)  I don't if the major search engines have this restriction or not.

For moz's crawlers, this means that links created through AJAX or other javascript will not be picked up.  Links appearing in static content, including those within

<noscript>tags, should be noticed and indexed.  Be aware that even if you've already made changes exposing links in the page's static content, it can take up to a week for the campaign crawl to catch up.</p> <p>Hopefully that answered your questions!  Let us know if you have any more.</p></noscript>

@EGOL - You'll want to make sure they're turned off both in the old PRO app and in Moz Analytics or you'll still get emails, even if you're only actively using Moz Analytics for your campaigns.

Hi David,

Sorry to hear that you're having troubles unsubscribing from those email notifications. (Though I love hearing that you don't need them because you're here all the time! I checked out your account and some of the settings, and since you have so many campaigns, both in our old PRO and in Moz Analytics, it would be very helpful if you could let me know which campaigns you're still seeing emails coming from and are re-checking themselves.

We're still actively sending emails from both PRO and Moz Analytics, so definitely make sure you're all unchecked in all the places. When I was looking through your account, I hopped on the C2 Education in PRO and saw that there was still an email subscription checked. I unchecked it and saved it, and it seemed to stick for me. (There were no email reports checked for that campaign in Moz Analytics.)

Let us know some specifics so we can dig in more.

Thanks!

-- Erica McGillivray, Social Community Manager at Moz

Most people organize their Moz Analytics campaigns around one website or web property. Each campaign can only look at and crawl data from one website and then you add the associate social media accounts (if you have those) to that campaign. Unfortunately, right now, we don't have the flexibility to group campaigns together if you say you had 4 campaigns with 2 sites about dogs and 2 sites about cats, you couldn't pull combined metrics about how your cat sites were doing as a grouping. If you do have needs that are outside the flexibility of our campaigns, we'd love to hear from you about what you're looking for and how you're trying to use our software in our feature request forum.

Hope this helps!

-- Erica McGillivray, Social Community Manager at Moz

Hi Blenny,

Currently there is no way to associate/merge/split Moz accounts.

Generally, a feature request like this ( since we don't support it currently ) should be sent through our Feature Request Forum ( http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests ). This allows us to see what folks want to see & how popular those features would be. You can submit ideas & vote for other features you'd like to see. Both of which help our product team in deciding what to build next.

My suggestion is to try and keep your community activity within your personal community account and work related activities ( campaigns, reporting, etc ) in the work account.  That way your reputation stays with you regardless of what happens with work accounts. I know this doesn't help with stuff you've already posted, but would be a good place to start.

I hope you have a great day,

..jeff;

We apologize for the confusion. We ( and a number of other companies ) were struck with a DDOS attack which did affect the display of campaigns within Moz Analytics.  I just checked on your account and things should be displaying correctly for you now.

If you're still having this problem, send a note to help@moz.com.  Thank you for asking,

..jeff;

Hi Dan,

If you go to http://analytics.moz.com/manage-campaigns there is a "Delete" button in the far-right column.

Best,

Peter

Hi there!

Thank you so much for reaching out!

This is a known issue our engineers are working to resolve. I'll let them know that your campaign has been affected as well. We'll get back to you as soon has we have more information!

Thank you so much for your patience!

Best,

Erin

Hi Niall,

Thanks for reaching out! I think I have an answer for you!

OSE only displays 25 links for each root domain. So if you you have 2,951 links but 300 of them are from one domain, it will only show 25 of them. That should help explain the discrepancy you're seeing.

I hope this helps! If you have any more specific questions about a particular campaign, please don't hesitate to email help@moz.com!

Cheers,

Erin

Hi there!

Thank you so much for reaching out! I don't know if you've been here yet, but the Help Hub is an awesome resource to learn how to use our tools. Here's the link:

http://moz.com/help/guides/getting-started

Once you have that better grasp of the tools, you'll have a better idea of what steps you can take to help your site rank better for certain keywords.

If you have specific questions about your account, I encourage you to email our helpful Helpsters at help@moz.com!

Cheers,

Erin

Hi Lucy!

Thanks for reaching out!

Unfortunately we don't have reports in Moz Analytics yet!

We're doing our best to get them into the app as soon as possible, but we don't have an exact date at this time.

However, if you created campaign in the Legacy PRO app, you'll still be able to access your reports there.

Thank you for your patience!

Cheers,

Erin

THAT'S SHENANIGANS! I'm sending this issue straight to the Help Team! You should hear back from one of our Helpsters very soon. The Q&A Forum is a wonderful land of answers and information, but if ever something about your account seems buggy, feel free to email "help@moz.com" and you'll receive the personalized attention you deserve!

Thanks for hanging with us, Rob!

I'm so sorry to hear you've been having trouble! We'd love to dive into this problem in greater detail. The Q&A Forums are a great place to start when searching for answers, but it sounds like you need some personalized TLC. Please email "help@moz.com" with more details on the campaigns you've been struggling with and our Helpsters can work to resolve these issues.

We really appreciate you sticking with us during this transition period! We're doing our very best to smooth out these wrinkles and all your feedback is valuable.