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Hi there!

Great question! Roman is correct that you're not able to change the tracked URL for an existing Campaign.

That being said, if the only change made to the URL is that it is now https instead of http, our tool should start crawling the https pages without needing to create a new Campaign. You can check to make sure that the https pages are being crawled by heading to your All Crawled Pages section of your Site Crawl and filter by "https://" in the search bar. This can be a quick way to make sure we're capturing that update!

If you're still having trouble with getting those updated pages crawled, feel free to email us at help@moz.com and we can take a look to see what's going on.

Hi there!

Thanks so much for the question! Can you tell me a bit more about what type of data you're looking to pull into Databox? I'm not too familiar with the types of integrations that Databox has but if you're looking to acquire raw link data, you can do so through our API.   I have some more information about this here: https://moz.com/help/links-api

If you have further questions about our API, please feel free to send them on over to help@moz.com and we'll be happy to help!

Hi Jeannie!

Thanks so much for the great question! I don't believe these issue flags are related to the new DA launch. I took a look and I don't see that we're flagging the page https://www.hillwebcreations.com/google-maps-marketing/amp/ as having a missing or invalid H1 tag. However, I do see that https://www.hillwebcreations.com/google-maps-marketing is flagged for this issue.

Looking at the source code of the page https://www.hillwebcreations.com/google-maps-marketing, I do not see an H1 tag present which is why that particular page is being flagged. Here is a screenshot of what I'm seeing.

I hope that info helps to clarify! If not, please feel free to send an email on over to help@moz.com so we can some further investigate.

Hi there!

Thank you so much for the great question and sorry for the confusion here! Moz's Spam Score is not calculated based on the Spam Scores of your inbound links but rather, it is the percentage of sites we have found to have been penalized or banned by Google which have similar on-site features.

If you're looking to improve your Spam Score on Moz, I would recommend checking out the 27 common features we identified through our machine learning model which make up this score. Working to improve those features on your site will help to improve your Spam Score. I also have a guide here from our Help Hub which talks more about Spam Score, the common features, and how to use this metric. https://moz.com/help/link-explorer/link-building/spam-score

I hope this helps! If you have follow up questions, you can always email us at help@moz.com.

Hi there!

Thanks so much for the great question! Sorry for the trouble here. If you're looking to keep rogerbot from crawling and reporting issues on those calendar pages all together, you could block us from those pages using a disallow directive in your robots.txt file. It may look something like this:

User-agent: Rogerbot
Disallow: /?full

or whatever tag you're wanting to block us from crawling. I have a guide here that talks more about rogerbot and this technique that may be helpful, as well. I would recommend also checking your robots file in a robots.txt checker after making changes just so that no surprises come up!

If you'd like us to look into where we're finding these links or if you have any other questions, please feel free to email us at help@moz.com with the Campaign you're working.

Thanks so much for the follow up question! I don’t have a specific frequency or timeline I can provide however, you can use Mozcast (http://mozcast.com/) as a resource to help determine how turbulent Google SERPS are for any given day. As far as changing your keywords in your Campaign, that would really be up to your discretion. Keep in mind though, that any time you add keywords to your Campaign, data won’t populate for those keywords until the following Campaign update.  If you add or remove keywords between each update, you may see significant fluctuations in your Search Visibility, too.

Hi there!

Thanks so much for the great question! When it comes to digging into your Spam Score, we have a great resource in our Help Hub which breaks down all the factors which go into determining that score. I would definitely recommend checking it out as this may help offer some extra guidance on why your spam score is what it is. You can find that resource here: https://moz.com/help/guides/link-explorer/spam-score

The percentage you’re seeing is indicative of the percentage of sites with similar features to the site you’re researching in Link Explorer which have been penalized by Google. Since the Spam Score metric is based on correlation instead of causation, the solution may not necessarily be to to change factors on your site. There are many different factors which come into play when calculating and assessing Spam Score so this tool is really meant to be used as a way to identify what links you may want to investigate and factors on your site you may want to consider looking into.

As far as next steps to take after having reached out to the site you’re concerned about, I may not be the best person to answer. I’m so sorry about that! I do hope that the info above helps to answer your other questions, though! If you have additional questions about our tools, please feel free to send an email on over to help@moz.com!

Hi there!

Thanks so much for the great question! You can delete comments/responses you've left in the Q&A forum by first heading to "My Q&A" from the top right drop down. From there, you can select "My Responses" and head to the one you're looking to delete. There should be an option to edit the response on the top right of the comment box which, after being clicked, gives the option to delete your response below the text box.

I hope this helps! If you have any other questions about this, feel free to email us at help@moz.com.

Hi Dave!

Thanks so much for posting your question! Sorry for the trouble here. We've opened up a ticket with our engineering team to get this fixed and I'll be sure to follow up with you via email. I will also pass along the feedback to our product team here regarding the direct downloads and optional request. If you need anything else, please let me know!

Hi Cecilia!

Thanks so much for the great question! I just want to make sure I get you the best answer I can- are you looking for guidance on how to find new keywords to target for your site? If so, we have a great tool to help with that! I would recommend checking out Keyword Explorer and the ranking keywords tool. You can use this tool to check out keyword suggestions and to see what keywords your site is already ranking for. I have a guide here that can help to get you started.

We also have some great training courses available on keyword research which may help to point you in the right direction.

I hope this helps! If you have any more questions, please feel free to email us at help@moz.com.

Hi there!

Thanks so much for the great question! Unfortunately we don't have a tool which will show you the pages on your site that aren't currently ranking for any keywords. I'm so sorry about that!

If you'd like to see what keywords your site IS ranking for, you can use our Keyword Explorer tool.

I hope this helps to answer your question- if you need anything else, feel free to email us at help@moz.com.

Hi there!

Thanks so much for the great question!

So your Spam Score in Link Explorer is representative of the percentage of sites we've found with features similar to those found on your site that are being penalized or banned by Google. It is not necessarily due to the types of links pointing to your site. If you're looking to improve your Spam Score, I would recommend looking into the 27 common features we've found contribute to these penalizations and see if you're able to work on them on your site. I have a great guide which talks more about Spam Score, how it's calculated, and what it means. It also includes a list of those 27 features. https://moz.com/help/link-explorer/link-building/spam-score

I hope this helps! If you have more questions or if you need anything else, feel free to email us at help@moz.com!

HI Aji!

Thanks so much for the great question! Our index does take 301 redirects into account but in order for our tool to recognize and report the redirect has been added, it would need to recrawl that page/link. I'd be happy to look into this more for you. Would it be possible for you to email the website you're working with and the 2 links you're referring to on over to help@moz.com? That way I can do some digging and make sure I'm providing the most accurate answer I can. Looking forward to hearing from you!

Hi there!

Thanks so much for reaching out! I'm sorry you're having trouble!

I took a look at your crawl data and your site to see if I could figure out the issue.  When I first tried to access your robots.txt file from a browser, it returned an error saying there were too many redirects in place. I checked to see what our crawler was receiving from your server and looks like it keeps being served a 301 redirect which points back to itself. However, when I tried to access the file from a browser a bit later, it loaded without a problem. I'm wondering if you can check your server logs to see what your server is sending back to our crawler Rogerbot?

If you could send any further info over to help@moz.com, that would be great! That way we can do some more digging and see what's going on.

Looking forward to hearing from you!

Hi Dan!

Thanks so much for the question! The On Page Grader tool will look for a specific number of instances that a keyword is used- once that limit is reached, the flag for keyword stuffing will be triggered regardless of the total size of the document. I hope that helps to clarify how the tools works! If you have any other questions or need anything else, please feel free to email us at help@moz.com.

Hi there!

Thanks so much for the question! I'm sorry to hear you're having trouble getting the crawl started for your site!

In addition to everything that Roman addressed, I would also advise checking the scope of your Campaign settings. If your Campaign is set to crawl all sites within the domain of beencrypted.com it means that our crawler is attempting to access the robots file at http://beencrypted.com/robots.txt which doesn't resolve and errors out. I was able to confirm this in a browser as well as with the http status checker here.

You may need to speak with your web developer about the best way to fix this issue as it appears to be a problem with the redirect in place.

Another option would be to set up a Campaign which is restricted to the www subdomain of your site. To do so, you would need to click "advanced" during Campaign setup and make sure the box is checked. I have a guide here  to help get you started with that process, as well! This way you can get your crawl started.

I hope this helps to point you in the right direction! If you're still having trouble after looking into these factors, please do send us an email at Help@moz.com so we can investigate further.

Hi Steven,

Thanks so much for reaching out with your feedback. We’re sorry for any inconvenience. If you’re looking to check live rankings for specific keywords and pages or sites, you can use Keyword Lists to accomplish this. Here, you can check any URL to see if it is in the top 10 positions for the keywords in your list.

Another tool you may find useful is the Analyze a Keyword section of your Campaigns. Within this tool, we’ll show you a live SERP with the top 50 rankings sites for any keyword you’re tracking in your Campaign.

Again, we’re so sorry for any inconvenience this may be causing but we do hope to continue to bring you better and more accurate tools in the future like our new Link Explorer tool and the updates to our Keyword explorer tool.

If you have any other questions or concerns, please feel free to send an email on over to help@moz.com!

Hi there!

Thanks so much for the great question! I'm so sorry you're having trouble getting your site crawled. Without knowing the exact site you're working with I can't say for sure what's going on but I can offer some suggestions that may help. If you're seeing the crawl is successful with other tools, there may be a bot-specific setting or directive that is banning our crawler, rogerbot, from your site. This may be coming directly from your server or it may be listed in your robots.txt file.

I have a troubleshooting guide here that may help- it outlines some other common issues that can keep rogerbot from being able to move forward with the crawl.

If you're still having trouble, please feel free to send an email on over to help@moz.com with the site you're having trouble with. That way we can take a look and see what's going on!

Hi there!

Thanks so much for the great question! We have some awesome resources to help you with your link building:

We have a great guide to link building in our Beginner's Guide to SEO: https://moz.com/beginners-guide-to-link-building

We also have lots of helpful blog posts in the blog section of our site: https://moz.com/blog/category/link-building

Rand also did a super helpful Whiteboard Friday recently about getting your first links: https://moz.com/blog/link-building-tactics-to-acquire-50-links

Hopefully these resources help to get you started! If you have any other questions, please feel free to send a quick email to help@moz.com.

Hi there!

To cancel your Moz Pro subscription, you can head on over to the account and billing section of your Moz Pro account by clicking here: https://moz.com/subscriptions

From there, you can click the "Cancel Moz Pro" option next to your current subscription- you'll still be able to access your account until the end of your billing cycle but after that, your access will end and we won't charge your card.

I hope this helps! If you have any other questions or need further help, feel free to drop us a line at help@moz.com!

You can also read more about how to cancel your account on our Help Hub  :]

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