Welcome to the Q&A Forum

Hi there! Kristina from Moz's Help Team here. Thanks so much - we really hope you're enjoying the tool!

In the Keyword Explorer search box, you have the option of choosing the country in the drop down box next to the search box. Here is a screenshot of the field I'm referring to: http://screencast.com/t/4hU9IurJVw

Does changing this field based on the country you're interested in help at all?

Thank you,
-Kristina

Hi there! Kristina from Moz's Help Team here.

I'd love to take a closer look at this for you - can you please provide the URL and an example keyword that you were reviewing when this was made as a suggestion?

Thanks so much!
-Kristina

Thank you for providing that additional information and I apologize for the delay.

I had a chance to look into this further and it looks like it is recognizing that you have these keywords in the Title, it's just making some additional suggestions around the placement of the keywords.

For example, when I ran a search in the On-Page grader for the URL https://www.sbat.com/tips/todays-free-horse-racing-tips and the keyword of "racing tips", the only thing it's returning a suggestion on is the placement of the keyword in the Title tag to be at the beginning. I also ran this same search in the Page Optimization tool within your campaign and the same suggestion came back there as well. It is recognizing that that keyword exists in the Page Title, however: http://screencast.com/t/04pn1vTDPUi and http://screencast.com/t/RQQDuo9CqF

I hope this helps! Please let me know if there's anything else I'm able to assist with.

-Kristina

Hi Rob! Kristina from Moz's Help Team here.

Multiseat is a feature of Moz Pro which allows a subscription owner to fully share their campaigns, tools, and subscriber benefits (like special Q&A access) with others by assigning “seats.”  All seats have full access to the Moz Pro subscription features. However, only you, the owner can:

• View or update the account’s Billing and Subscription information
• Assign seats
• Upgrade, downgrade, or cancel the subscription
• Delete campaigns

If you’d like to try out Multiseat now, visit your 'Manage Seats' page to add a seat to your account!

Unfortunately, there's currently no way to limit the access of seats on your account to certain campaigns. So, each additional user would have unfettered access to view every campaign within the account, though it's definitely a piece of functionality we're considering down the line.

Hope this helps! Let me know if you have any other questions about the wide world of seats!

Hi there - Kristina from Moz's Help Team here. It'd be helpful to know what keyword you were using to check your page with on the On-Page Grader in order to troubleshoot this for you. Can you update this post with that Keyword and I'll be happy to take a further look for you!

Thank you,
-Kristina

Hi Simon - Since this is a more technical issue we'd like to really did in and investigate, I'm going to move this conversation over to our Help ticket area. You'll receive an email for that here shortly and let's use that to communicate further and work through this issue.

Hi there! Kristina from Moz's Help Team here.

I just checked your site (woodmafia.com.au) and wasn't able to confirm that your site is still SNI, which is good news. I believe the disconnect here is that you're still viewing data on your campaign that was from the previous crawl of it when your site was still SNI.

Campaigns update on a weekly basis. Since your last Site Crawl occurred on May 4th, it won't crawl again (within your Campaign) until a week from today.

I ran a temporary Crawl Test for your site and it seems to be processing (but it will take a couple of hours to get the full results back) here: https://moz.com/researchtools/crawl-test so that's certainly a step in the right direction.

If you don't want to wait a week for your campaign to be crawled again, I would recommend creating a new campaign with the same site and those results should start trickling in within the hour.

I hope this helps! Thanks for reaching out, but remember - you can reach our team anytime by emailing help@moz.com for these technical questions in the future.

Have a great evening!
-Kristina

Hi Andy! Kristina from Moz's Help Team here.

Sorry to hear about the trouble!

We were experiencing intermittent issues with Open Site Explorer yesterday and earlier today but the issue seems to be resolved now. Can you please try again and let me know if you're still seeing issues on your end?

If you are, an example of a URL you're experiencing the issue on would be a great example to provide to our engineers.

As always, you can email our team help@moz.com any time you're experiencing technical issues within the product for a faster turn-around time.

I hope this helps! Please let me know if there's anything else I'm able to assist with.
-Kristina

Hi Edwin! Kristina again from Moz's Help Team.

As I advised in my previous response to this same question, since this request will include sensitive account information, I've gone ahead and created a separate Help ticket for you and will be interacting with you directly that way.

In the future, feel free to contact our team by emailing help@moz.com any time!

Hi Ken! Sorry for the delay in getting back to you.

In the example that you've provided here, I will elaborate on how our campaign structure works in regards to URLs:

Each of these could be created as separate campaigns and if you click the "Exclude subdomains to restrict this campaign to the domain you entered".

Subsequently, if you had any subfolders beyond the last slash in your URL, that would be included in that campaign data as well.

For example: 
Campaign A is setup for http://www.yoursite.com/product1 and you've clicked the "exclude subdomains" checkbox. This would include data for this site structure, as an example:
http://www.yoursite.com/product1
http://www.yoursite.com/product1/subfolder1
http://www.yoursite.com/product1/subfolder1/examplefolder1
http://www.yoursite.com/product1/subfolder1/examplefolder2 (etc)
http://www.yoursite.com/product1/subfolder2
http://www.yoursite.com/product1/subfolder2/examplefolder1
http://www.yoursite.com/product1/subfolder1/examplefolder2 (etc)
so and so forth...

While Campaign B is setup for http://www.yoursite.com/product2 and you've clicked the "exclude subdomains" checkbox. This would include data for this site structure, as an example:
http://www.yoursite.com/product2
http://www.yoursite.com/product2/subfolder1
http://www.yoursite.com/product2/subfolder1/examplefolder1
http://www.yoursite.com/product2/subfolder1/examplefolder2 (etc)
http://www.yoursite.com/product2/subfolder2
http://www.yoursite.com/product2/subfolder2/examplefolder1
http://www.yoursite.com/product2/subfolder1/examplefolder2 (etc)
so and so forth...

And Campaign C could be: http://www.yoursite.com/product3
http://www.yoursite.com/product3/subfolder1
http://www.yoursite.com/product3/subfolder1/examplefolder1
http://www.yoursite.com/product3/subfolder1/examplefolder2 (etc)
http://www.yoursite.com/product3/subfolder2
http://www.yoursite.com/product3/subfolder2/examplefolder1
http://www.yoursite.com/product3/subfolder1/examplefolder2 (etc)
so and so forth...

It's also important to note that if your subfolders exist on the "www" version of your site, you must base the campaign on the "www" URL or else your data won't show up for those subfolders.

I hope this helps explain this a little further but please let me know if there's anything more I can clarify!
-Kristina

Hi there! Kristina from the Help Team here. This is certainly something our team will be able to assist with, but since this request will include sensitive account information, I've gone ahead and created a separate Help ticket for you and will be interacting with you directly that way.

In the future, feel free to contact our team by emailing help@moz.com any time!

Thank you,
Kristina

Hi again!

In the same screenshot that I provided in my previous response: http://screencast.com/t/RDOJAu8ykW you would set the url in the top field to the specific section of the site you're interested in targeting your campaign for and then click the "Advanced" link and then click the checkbox next to "Exclude subdomains to restrict this campaign to the domain you entered".

Hi there - thanks for writing in! Kristina from Moz's Help Team here.

Campaigns are site-specific (meaning you can't track multiple sites within a single campaign) and within the Campaign Settings that you set when you initially set-up the campaign, you can choose to track all pages within the entire root-domain of a site, or restrict it to only pull in data for a particular subdomain.

Here's a screenshot of the campaign setup section where you would set these settings upon the creation of your campaign: http://screencast.com/t/RDOJAu8ykW

I hope this helps answer your question! If not, or if you're needing further assistance, please don't hesitate to reach out to our team anytime by emailing help@moz.com!

Have a great day,

• Kristina

Hi there - Kristina from Moz's Help Team here. Just as the helpful responses stated before mine, unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site (https://www.kitchenstuff.com). In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

If you are able to disable the SNI configuration on your site, then we should be able to crawl it normally. While it's something that we'd love to be able to accommodate for the future, we don't yet have the resources to be able to make those changes.

Also as mentioned previously by Dirk, this thread in our Community Q&A forum with lots of other users running into the same problem, so it's definitely something we're aware of and working to address: https://moz.com/community/q/804-https-ssl-error

We're sorry about the trouble & inconvenience this causes.