Questions
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Pro just NOTworking, won't add campaigns...help!
Hi Jeannie, Sorry to hear you're still running into these issues. Unfortunately I don't have a direct email address. For troubleshooting purposes it's best to keep all requests in our Help Desk, as it's much easier for me to loop in devs and engineers if I need to do additional troubleshooting. I've emailed you from our Help Desk several times, so my guess is everything I send is being gobbled up by your spam filters. Have you done a search for noreply@moz.com? My messages should pop up. I'm more than happy to help you troubleshoot this from there! Kindly, Erin
Getting Started | | ErinMcCaul0 -
Google Reauthorization in Moz
Hey Jean, Thank you for reaching out to us! I am sorry that you are seeing a problem with your Google Analytics connections. Usually Roger fetches traffic data with puppy-like enthusiasm, however sometimes there might be a delay between us and Google, so one way to alleviate that is to refresh that connection: Head to your campaign settings page on your overview page:http://screencast.com/t/je3mv5DkPbU Disconnect your Google Analytics connection:http://screencast.com/t/59NDMB0Ov Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account. This will authorize a completely new token from Google which should resolve the issue. If this doesn't work for you, reach out to Help and we'll take a deeper look. Thanks! Sam Moz Helpster
Other Questions | | SamWeber1 -
New moz analytics...will it have reporting?
And custom reports are now available! Check out our blog post at http://moz.com/blog/moz-analytics-custom-reports
Other Research Tools | | KeriMorgret0 -
Is there any way to export the organic traffic data?
Hi guys! Sorry for the delay in answering this question. It is true that currently we don't have a convenient way to export traffic data we draw from GA. This is something we are actively pursuing on our end to be presented to our customers, which is interesting because this is definitely something that we will be featuring in the custom report section in Moz Analytics, however that feature is still in the beta process and won't be available until public release In the meantime though, we would love you feedback into what you would like that report to have and what it should look like in our request forums at: https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests. I hope that helps, please let us know if there is anything else we can do! Best, Peter Moz Help Team.
Moz Tools | | Peterli0