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Thanks so much Mike! Got that export and appreciate you helping us here!

Hi Mike,

Thanks for your help!!

Could you check now to ensure it is OK? A change was made and I believe the source code no longer contains the line:

However, when I look to create a sitemap through a sitemap generator to add to Webmaster Tools, I am still unable to do so, which makes me think that perhaps the problem has not been resolved.

Your further assistance here would be most appreciated.

We have a website we are working on that was ranking well in Google but since having a hosting upgrade has completely dropped in rankings.

When a hosting upgrade was made, the developer added an incorrect robots.txt file that restricted the site from being found, hence resulting in lost rankings. We have since sorted out that issue so the robots.txt is OK. However, ranking results have yet to be reclaimed. We are unsure why these rankings haven't rebounded back, as it has been a while now.

The site is https://www.brightonpanelworks.com.au. We have since also attempted to add a sitemap however to help the site be better crawled and to regain rankings, however, it appears that sitemap generators are having problems creating a sitemap for this site and we are not sure why. And we are not sure whether this may relate to why Google has not picked up on pages and ranking results have not be restored.

If you have any ideas as to how we can reclaim rankings to the strong positions they were  in previously, that would be much appreciated. We believe we may be missing something here that is not allowing webpages to be picked up and ranked by Google.

Hi Thomas,

Thanks for all your help here. You've been fantastic!

We have had an issue generating a sitemap for our website using our usual sitemap creation tools. Could you explain why this is?

Hi Miriam,

Hope you're much better now!

Thanks heaps for your informative response as well as Joy's article. The only reason we'd come up with a unit number 'A' and 'B' for the 2 clients was to resolve the issue of duplicate address with Google. We had to resolve an issue with ABC's GMB with the help of a Google Business consultant and that's how they noticed business ABC and XYZ shared the same address (but both GMBs managed to be verified). We tried explaining to no avail that it was possible in Australia for 2 businesses to share the same office premise (with no separate entrance, they're not on different levels, they do not occupy different rooms within the same office space). Hence, we finally thought to 'resolve' it by creating unit numbers to fix the issue of duplicate address on G+.

What a 'fix'!

We have a website [domain name removed] that is not being properly found in Google. When we run it through Screaming Frog, it indicates that there is a problem with the robot.txt file.

However, I am unsure exactly what this problem is, and why this site is no longer properly being found.

Any help here on how to resolve this would be appreciated!

In the past, we assigned roles and managed business Facebook pages by sharing admin access with an individual account. However, we encountered an issue with this, as when it came to advertising, billing was processed under that individual account and not the account of the actual business Facebook page.

To resolve this, I have begun setting up a Business Facebook Manager account. However, need some guidance. I have claimed access to a business Facebook page and assigned a person to manage this page. By doing this, I can now see that the assigned person has the ability to make posts on that page and to create and manage Ads.

Two things I need clarification on however:

1. When advertising is conducted, is it billed to the credit card details for the Business Page? (And not the billing details of the individual it was assigned to)

2. It seems that the assigned person cannot boost a post? Am I missing something here?

Thanks for your help!

Hi Miriam,

Good questions - they both share the same GMB categories and they are indeed legally two unique businesses.

We have a mortgage broker client, ABC, who shares an address with another business, XYZ who is a loans company. A previous SEO agency created GMBs for these 2 businesses using the same physical address and recently, we had to resolve this issue of duplicate address with Google. ABC was happy for us to fix the issue up by putting a unit no. "A" thus making their address "#7A Smith Street" and business XYZ now has #7B on their GMB.

Our question is will this affect consistency if we were to build citations without "#7A Smith Street" but just using "7 Smith Street" which is their REAL physical address? Business XYZ has also just contracted us for SEO which means we will end up building citations for 2 businesses with the same business address (but different phone numbers). Should we actually continue using "#7A" and "#7B" for citation building even though that's not what their address is?

Thank you in advance for your response!

Thanks for everyone's responses here, we appreciate it. We will use GTM to install the pixel and will also try Duracel Tom's plugin for our Wordpress site.

We are working on an SEO campaign that has an issue, of which we are unsure of the cause.

When the domain is searched for in Google as domainname.com.au. The search results show the website just fine. See here for the display of this.

http://imgur.com/a/Vcbqs

However, when the domain is searched for in Google as www.domainname.com.au. The search results do not display our website. See here to see this issue.

http://imgur.com/a/jX692

We are unsure why our website does not appear in Google's listings when the www. is added in search.

If anyone can help us here to explain and help us resolve this, that would be much appreciated.

We are looking to setup conversion tracking for an Ad on Facebook.

Upon selecting the Ad objective as a conversion, the pixel code is eventually provided.

However, we are unsure, do we put this pixel code in:

1. In the head tags of the header.php of our Wordpress website

2. In the head tags of the page where a conversion is recored (i.e. the Thank You page of our website)?

If it is the second option, is there a Wordpress plugin that will enable this to be easily done?

Thank you for helping us clarify this!

We looked to use the Screaming Frog Tool to crawl this website and get a list of all meta-titles from the site, however, it only resulted with the one result - the homepage.

We then sought to obtain a list of the URLs of the site by creating a sitemap using https://www.xml-sitemaps.com/. Once again however, we just go the one result - the homepage.

There is something that seems to be restricting these tools from crawling all pages. If you anyone can shed some light as to what this could be, we'd be most appreciative.

We have been using Facebook for some time for our business and are looking to schedule our posts. We want to schedule posts when they would have maximal reach to our audience.

How do we find this out? Can it be identified using Facebook Insights?

Instructions or guidance here as to how to do this would be most appreciated!

Have used the services of Audience Bloom and do think they are great in being able to provide white label link building services: http://www.audiencebloom.com/services/link-building/white-label-link-building-services-for-agencies/

They are quite expensive though and so we are wondering if any one can help to provide other similar and credible companies like them that offer white label link building but at a lower cost.

We would appreciate the advice here of anyone that is unbiased and unaffiliated in providing an credible recommendations.

Thanks so much!

Thanks EGOL! I'm going to purchase his book and give it a read.

Can I ask you the same question but for Facebook advertising? I'm looking to also improve my knowledge of Facebook Advertising. At this point, I have a solid grasp of the basics, but want to have a comprehensive understanding of the deeper and more complicated areas to run an effective Facebook strategy, particularly when it comes to advertising.

I've got a decent understanding of Adwords however want to now take it to another level.

Is there a course anyone can recommend that enables me to understand Adwords thoroughly to an expert level? I would classify myself as an intermediate at this point with a good foundational understanding, but far short of comprehensive. I'm looking for a video course and allow me to understanding everything to a deep level and how to execute strategies that can be effective.

Hi Ryan,

Thanks for your thoughts. After chatting it through internally, we believe the same as you ie. no point creating a Brand page for this client!

Cheers.

We have a jewellery store client who already have a Google My Business page set up for its store front business. Should we also create a Google Brand page for its e-commerce site (which has a different business name to the jewellery store)? This client already has a pretty robust Facebook profile. Is it worth it maintaining a Brand page then - since it targets Google plus users?
And what are the chances of a Brand page appearing on search results when you're not a Nike or a Calvin Klein?

Thanks heaps in anticipation of your response.

Thanks Jordan and Tawny! That is a good idea to check in GWT for link profiles of our sites that we want to check. We would love to find also though a link checking tool that is quite comprehensive. Thanks Tawny for your recommendation to check out Ahrefs. It is a tool we have trailed and do find quite effective!