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    4. Facebook Business Manager - Assigning Roles & Billing

    Facebook Business Manager - Assigning Roles & Billing

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    • Gavo
      Gavo last edited by

      In the past, we assigned roles and managed business Facebook pages by sharing admin access with an individual account. However, we encountered an issue with this, as when it came to advertising, billing was processed under that individual account and not the account of the actual business Facebook page.

      To resolve this, I have begun setting up a Business Facebook Manager account. However, need some guidance. I have claimed access to a business Facebook page and assigned a person to manage this page. By doing this, I can now see that the assigned person has the ability to make posts on that page and to create and manage Ads.

      Two things I need clarification on however:

      1. When advertising is conducted, is it billed to the credit card details for the Business Page? (And not the billing details of the individual it was assigned to)

      2. It seems that the assigned person cannot boost a post? Am I missing something here?

      Thanks for your help!

      1 Reply Last reply Reply Quote 0
      • BlueCorona
        BlueCorona last edited by

        Hi there!

        What's most likely going on is the assigned person doesn't have the right amount of access, or you haven't set up the ad account correctly.

        It's billed to the credit card attached to the ad account. Have you set up the ad account? You can't run ads just with a business manager you have to use the ads manager.

        How are they boosting the post? There are two ways to do it, once from the page directly and one from the backend of the ads manager.

        1 Reply Last reply Reply Quote 1
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