Welcome to the Q&A Forum

First, let me begin with full disclosure. I am Russ Jones, CTO of Angular (formerly Virante) and creator of Remove'em. I will do my best not to make this an advertisement in any way and answer the question more generally about link removal services. "My question is, has anyone used them, and did you see any results?" The answer here is a definite yes. We should probably distinguish between link removal tools and link removal services. There are some tools out there that assist with the link removal process (Remove'em, LinkRisk, LinkDetox, and Remove'em etc.) and other tool/service blends that perform a degree of the link removal process (Remove'em Full Service, RMoov, etc.) and finally some service-only models (LinkDelete, etc.). I will say that I am personally unfamiliar with the service-only models so I will refrain from comment on them out of ignorance, not because they couldn't very well be useful and effective. The blended services, by and large, appear to be effective. We have researched our competitors and I assure you if they were a sham, we would have made that clear in our marketing material by now These services tend to provide the following improvements upon DIY... 1. Existing relationships with link purveyors to accelerate link removal. 2. Outreach technology that allows them to better find contact info. 3. Existing databases of contact information tailored to this industry. 4. Knowledge of Google expectations for successful reconsideration However, you don't need any of this to run a successful recovery, the question is just a balance of your time and money. If your lost revenue from lack of rankings, cost of time/services (ie: employees or existing SEO firm running removal campaign) are greater than the costs of these services, they are well worth your consideration. If you have an specific questions about these services beyond their efficacy, feel free to respond here - I would be more than willing to help.

Agreed. I have just run the tool and its identified a bunch of links we should consider removing.. I am impressed as it has saved allot of analytic work identifying these dodgy links.

I have analyticspro too but prefer Fast Analytics. Not as many features but displays the basics quickly and clearly. I don't use my iPhone for in depth analytics so don't need all the extra info.

If I click on your "correct" link I'm getting a 404 page. The %0d%0a code represents carriage-return/line feed. Is google webmaster tools reporting any problems? It looks like there's a problem with the way that URLs are being encoded. It looks like the urls are correct on your site (/800512027 instead of /%0D%0A2027). If Moz is the only place showing these problems (and the URLs look find when I've looked at the site) then I'd report this as a problem to the SEOmoz help folk.

_Rather than copy and pasting the same thing over and over again, you can create a FAQ section in your website and each answer should have a dedicated landing page. Once done, whenever you see someone has posted a question that matches with FAQ section, you can place the URL and ask the asker to gather more information from there. _

Hi Abe Thanks for coming back to me, looks like ill be busy on Sunday then Matthew

Hi Robert Thanks for the feedback, and im glad you like the sites Matthew

You might want to try outreachr.com, I can make an intro for you if you like.

hope so!. On saying that another client has seen huge increases!! Do they not know we have businesses to run LOL!

We did consider scrapping the .com site however it does rank really well for a lot of our key terms especially in the UK. So we really just use this as a landing page which seems to work well for now. Thanks for the feedback guys its much appreciated Matthew

+1 on 97th floor. I know Blueglass also does amazing infographic work as well. You can also check out our full list of recommended companies: http://www.seomoz.org/article/recommended. Hope that helps!

No. It wouldn't make sense for Google to penalize a website based on an IP address' C Block. Can you post a screenshot of your Analytics? What's the time span these correlated drops occur? Could it be coincidence?