I empathize with your frustration, and we certainly take it seriously. Let me first say that I've been involved in the Keyword Explorer project for a while, and I assure you that this was not about releasing a new product just to have something to do. Our goal was to really reinvent and help automate the keyword research process. We did re-work Keyword Difficulty as part of that, but there are many more features that we sincerely believe help simplify a difficult and time-consuming process. I'd encourage you to check out lists and Keyword Potential, as it helps balance Difficulty w/ Volume and other considerations.
The changes to Keyword Difficulty were carefully considered and tested. That's not to say they're perfect, and we are evaluating them based on large-scale customer data as we collect it. There were issues with V1, though, that we felt needed addressing. The original Keyword Difficulty score tended to bunch up on the middle values, didn't take into account the disproportionate impact of the top of the SERP, and handled missing data poorly. We may have overcompensated on the bunching up problem, based on what we're seeing over a lot of data, and are looking to address that ASAP.
I'm not clear on what tool you were comparing, but it's important to note that Keyword Difficulty isn't like volume, which has a real-world answer (Google won't tell us what it is, but there is one, in theory). So, every tool measures difficulty a bit differently. It doesn't really make sense to compare different tools - that difference won't be meaningful. Keyword Difficulty, in our design, isn't meant to be used in a vacuum - it's meant to be used to compare target keywords to each other. In other words, it's not so much that Keyword X scores a 30, but how it compares to Keyword Y. Our goal is to help you pick the best target from your list of potential targets, but any given score out of context isn't very useful. No single keyword tells the whole story.