My trial just expired and i had forgotten to cancel, I want to refund it please
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I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
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Hi there! Kristina from Moz's Help Team here.
We have opened up a separate ticket for you on our team as we prefer to handle account-related write-ins through our support portal for record purposes.
You should have just received an email with confirmation, but please let us know if that's not the case! In the future, you can always send these types of requests to us directly by emailing help@moz.com rather than through our forum here!
Thank you,
-Kristina -
Hi there!
Visit the Moz Billing/Accounts page to contact them: https://moz.com/help/contact/account
Good luck resolving your billing issue!