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    4. My trial just expired and i had forgotten to cancel, I want to refund it please

    My trial just expired and i had forgotten to cancel, I want to refund it please

    Technical Support
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    • heshamfathi
      heshamfathi last edited by

      I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.

      1 Reply Last reply Reply Quote 0
      • KristinaKeyser
        KristinaKeyser last edited by

        Hi there! Kristina from Moz's Help Team here.

        We have opened up a separate ticket for you on our team as we prefer to handle account-related write-ins through our support portal for record purposes.

        You should have just received an email with confirmation, but please let us know if that's not the case! In the future, you can always send these types of requests to us directly by emailing help@moz.com rather than through our forum here!

        Thank you,
        -Kristina

        1 Reply Last reply Reply Quote 0
        • BlueCorona
          BlueCorona last edited by

          Hi there!

          Visit the Moz Billing/Accounts page to contact them: https://moz.com/help/contact/account

          Good luck resolving your billing issue!

          1 Reply Last reply Reply Quote 2
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