The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. My trial just expired and i had forgotten to cancel, I want to refund it please

    My trial just expired and i had forgotten to cancel, I want to refund it please

    Technical Support
    3 3 113
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • heshamfathi
      heshamfathi last edited by

      I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.

      1 Reply Last reply Reply Quote 0
      • KristinaKeyser
        KristinaKeyser last edited by

        Hi there! Kristina from Moz's Help Team here.

        We have opened up a separate ticket for you on our team as we prefer to handle account-related write-ins through our support portal for record purposes.

        You should have just received an email with confirmation, but please let us know if that's not the case! In the future, you can always send these types of requests to us directly by emailing help@moz.com rather than through our forum here!

        Thank you,
        -Kristina

        1 Reply Last reply Reply Quote 0
        • BlueCorona
          BlueCorona last edited by

          Hi there!

          Visit the Moz Billing/Accounts page to contact them: https://moz.com/help/contact/account

          Good luck resolving your billing issue!

          1 Reply Last reply Reply Quote 2
          • 1 / 1
          • First post
            Last post
          • I want to Moz refund my money. My trial just expired and i had forgotten to cancel
            tawnycase
            tawnycase
            0
            2
            133

          • How do i cancel the free trial?
            adam_rg
            adam_rg
            0
            5
            1.3k

          • I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
            SMRBathrooms
            SMRBathrooms
            0
            2
            87

          • I have just cancelled my pro subscription
            tawnycase
            tawnycase
            0
            2
            115

          • I want a refund. Could someone help- my trial membership just expired today.
            samantha.chapman
            samantha.chapman
            0
            2
            109

          • I want to Moz refund my money. My trial just expired and i had forgotten to cancel
            vista34
            vista34
            0
            4
            421

          • I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
            Cyrus-Shepard
            Cyrus-Shepard
            0
            2
            628

          • I cancelled my 30 day trial but my visa was still charged. How can I have this charge reversed. I do not want to continue using Moz.
            ChiarynMiranda
            ChiarynMiranda
            0
            6
            531

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy