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    4. Cancel my PRO account and process refund, please

    Cancel my PRO account and process refund, please

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    • abcblogging24
      abcblogging24 last edited by

      Alas !! almost 150 dollar has been deducted by moz. about a month ago i tried moz pro and didn't have any idea that they will take subscription fees automatically after the month end. Oh nooo ! I want my money back. I don't need your tools right now. please help me out.

      email: abclblogging@gmail.com

      username: abcblogging24

      1 Reply Last reply Reply Quote 0
      • DirkC
        DirkC last edited by

        This the community part of Moz - if you want to be reimbursed please contact Moz directly https://moz.com/about/contact.
        I would also advice you to remove the password you published. You can already cancel your subscription - go to https://moz.com/subscriptions and click "Cancel Subscription" to avoid that you get billed for the following months.

        Next time you take a free trial make sure you read the text properly - it clearly states:

        "Your 30-day free trial begins once you click "Start My Free Trial!" below. We perform a $1 pre-authorization to ensure your credit card is valid — we won't actually charge your card until the end of your trial. If you cancel your subscription in your first month you will not be charged. If you don't cancel by day 30, your card will be charged for your first month of service. You can cancel your subscription at any time."

        Dirk

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