Can you please cancel my subscription and refund the amount

[prashantk18]

Hi

I got charged on my card without my approval and nay knowledge of exact amount before.

can you please cancel my subscription and refund the amount immediately as i forgot to cancel free trial and have not used free trial account... also the cost is not approved in my organisation and i cannot bear cost of MOZ on organisation behalf

[moz_support]

Hello! Sorry for the trouble. For account-related refund questions, we recommend writing into us directly at help@moz.com. That way we can confidentially discuss your account situation! Thanks!