Problems adding mention queries to my campaigns in MA !! ??

[Dan-Lawrence]

Hi

I've tried adding new mentions for a couple of different campaigns recently, once today and once yesterday.

I'm entering the query name and search query but the 'preview this query' button stays 'dull' and cant cant be clicked so i cant preview the query to then add the query/mention.

Is there a bug with this feature at the moment ? anyone else having probs or adding mentions ok ?

if someone from moz could confirm asap much appreciated ?

All Best

Dan

[ErinMcCaul]

Hi Dan,

Thanks for reaching out! My name is Erin, and I'm on the Help Team here at Moz. As far as I know there's nothing wrong with the mentions feature, but we need more information to be able to look into this for you.

If you feel like you've found a bug, the best thing to do is to email us directly at help@moz.com. Q&A is a great place to ask the community for SEO advice, or to ask about functionalities of the tool. But if you feel like you've found a bug, the best thing to do is email us so we can troubleshoot and investigate. In order to really dig in to issues like this, we need the following information:

• The affected campaign
• The specific issue your seeing (in this case we'd need to know the query you're trying to add so we can test it out)
• Screenshots of the error message you're seeing.

I hope this helps, and we look forward to seeing your email!

Cheers,

Erin

[Dan-Lawrence]

Hi Erin

ok ill email my account, the 2x projects it applies too but cant send any other info because not relevant, all it is is the button is not highlighting so i cant press it!

Thanks

Dan