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    4. MozBar Login Change Update + Firefox Temporarily Disabled

    MozBar Login Change Update + Firefox Temporarily Disabled

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    • Bigb06
      Bigb06 last edited by

      Is there a technical problem with OpenSiteExplorer ? (https://moz.com/researchtools/ose)

      Since this morning I'v got many errors like this "There was an error getting your data". Try to refresh but doesn't look to work like before...

      EricaMcGillivray randfish 2 Replies Last reply Reply Quote 1
      • EricaMcGillivray
        EricaMcGillivray @Bigb06 last edited by

        Hi Nicholas,

        We're currently having some errors in OSE that are due to a slow down in processing as we're preparing to release a new index. You can see the status on the Health Page. Sorry about the troubles!

        1 Reply Last reply Reply Quote 0
        • randfish
          randfish @Bigb06 last edited by

          Should be all fixed now. Sorry about that - we're launching a new index, and there seems to be some hardware issues. We're trying to reverse engineer the source of the problem. On the plus side, a new index should be out soon.

          1 Reply Last reply Reply Quote 1
          • siteBaNa
            siteBaNa last edited by

            Its not fixed yet . I couldn't see the metrics stats,

            1 Reply Last reply Reply Quote 1
            • GPainter
              GPainter last edited by

              As a Firefox user I'm looking forward to the update. Understandable why you've done what you've done though.

              1 Reply Last reply Reply Quote 2
              • IsaCleanse
                IsaCleanse last edited by

                Just to add to Nicholas' question above about Site Explorer, I know some of the links to my website that have been around for over 12 months (ie from my personal blog) and show up in Google Webmaster tools are not flowing through to Moz

                Any ideas?

                randfish 1 Reply Last reply Reply Quote 0
                • randfish
                  randfish @IsaCleanse last edited by

                  Hi Sandi - Moz won't know about all the links to your site. We don't crawl as fast or comprehensively as Google, so Open Site Explorer will always be showing a sample set rather than a complete picture of every link.

                  1 Reply Last reply Reply Quote 2
                  • IsaCleanse
                    IsaCleanse last edited by

                    Thanks Rand! That makes sense, I was under impression they will all show up eventually but it makes sense that they arent as comprehensive!

                    1 Reply Last reply Reply Quote 1
                    • Ria_
                      Ria_ last edited by

                      Ah, this makes so much more sense now! I hadn't read this announcement and have been wondering why Firefox Mozbar was acting all screwy the past few weeks. Finally decided to just try re-installing it this morning, but after I uninstalled I couldn't find it in Firefox's Extensions library!

                      Looking forward to being able to use it in Firefox again. Unfortunate though that it'll be the current Chrome flavour one. Always seemed to work a lot faster in Firefox than in Chrome, so I tried to push all my Mozbar usage to my "Firefox monitor" rather than my Chrome one when working.

                      1 Reply Last reply Reply Quote 2
                      • Robin_Jennings
                        Robin_Jennings last edited by

                        The new Chrome browser add-on is a huge improvement.

                        1 Reply Last reply Reply Quote 1
                        • 94501
                          94501 last edited by

                          Thanks for the heads up. Please let me know when Firefox is working again.

                          Best... Mike

                          1 Reply Last reply Reply Quote 0
                          • Mohaned
                            Mohaned last edited by

                            Thanks for sharing this.

                            I think Moz bar is the best item to use for SEO workers.

                            It present's to you a lot of services in one package, you can find Keyword difficulty, keyword explorer and other vary items.

                            1 Reply Last reply Reply Quote 0
                            • grayson_powerdigitalmarketingi
                              grayson_powerdigitalmarketingi last edited by

                              Are  you planning on keeping the export function for the Firefox version? Will you add the export function to the Chrome version?

                              wJxvf

                              1 Reply Last reply Reply Quote 0
                              • Abhi-Budholiya
                                Abhi-Budholiya last edited by

                                still not working in Firefox.......

                                1 Reply Last reply Reply Quote 0
                                • Roxana_Nelson
                                  Roxana_Nelson last edited by

                                  Hi Abhishek - The Firefox version is temporarily disabled until v48 is released this Fall. In the meantime, MozBar is available in the Google Chrome store! 

                                  1 Reply Last reply Reply Quote 0
                                  • DazzaM
                                    DazzaM last edited by

                                    I am not able to see any Link Metrics - even though I'm logged into the Moz website.

                                    Is there a current issue?

                                    Background:

                                    1. Using Mozbar in Chrome

                                    2. Click the blue "Log In" link which takes me to the Moz website and I log in (I have a Moz Pro subscription).

                                    3. Then I go back to the tab for the website I'm reviewing - Link Metrics still displays nothing.

                                    GPainter 1 Reply Last reply Reply Quote 0
                                    • GPainter
                                      GPainter @DazzaM last edited by

                                      You may find you get a better response with help@moz.com. Did you try a refresh on that page after you've logged in? Sometimes with an error turning the Moz bar on and off again ("Have you tried turning it off and on again?") resolves many issues.

                                      Hope some of those help!

                                      1 Reply Last reply Reply Quote 1
                                      • Guapa_zwolle
                                        Guapa_zwolle last edited by

                                        Hi, now we already have Version V49. Still The MOZ Toolbar is not working.When do you expect it will be working again? Thanks Maarten

                                        1 Reply Last reply Reply Quote 1
                                        • Roxana_Nelson
                                          Roxana_Nelson last edited by

                                          Hi Maarten!

                                          Thanks for your question. Re-enabling MozBar in Firefox is on our roadmap, but we don't yet have an ETA.

                                          btreloar 1 Reply Last reply Reply Quote 1
                                          • btreloar
                                            btreloar @Roxana_Nelson last edited by

                                            Please do what you can about this. Many of us are waiting somewhat impatiently. Because all of my SEO plugins are on Firefox, I need to open a separate Chrome browser just to use the MozBar. I really need it back on Firefox./

                                            cbizzle 1 Reply Last reply Reply Quote 3
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