Please return my money! You have no right to do this!

[mateusresende]

It's a lot of disappointment.
First, the cancel button stops working.
Second, after complaining he returns to work. 4 days before.
third, we cancel.
Fourth, today you STEAL me $ 99.

That's assault!
Please return my money!

[A.G.]

Hello there,

I'm really sorry for the trouble with cancelling on 6/14. We had an outage with our third party billing system in which there are more details, here. In regards to all else, I did find the ticket that you created with us and I'm responding there. Hope this helps!

Cheers,

Adriana