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Absolute pleasure! Your gratefulness is even more appreciated! Eli

I'm sorry about this! Generally, we recommend using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. You could always try Ahrefs to compare and potentially give your client the peace of mind that the links are still there. Domain Authority is our own proprietary metric that is closely correlated to Google rankings, so our customers often use OSE to research influential sites to build links. (E.g. which links to try and target)

Hi Billy! Thanks so much for the great question! I'm so sorry for any confusion. I'd be happy to look into this and do some digging. Can you please send an email over to help@moz.com with some examples of the pages which are still showing up in your Site Crawl data after having been deleted? That way we can take a look and see what's going on. Looking forward to hearing from you!

Hey there! Tawny from Moz's Help Team here.  Because of the way we index the web, we might be seeing more or fewer links going to the www version of the site you're checking than we're seeing going to the root domain. The two versions of the page can definitely have different Page Authority, and different Spam Scores.  ​ We'd recommend taking a look at both versions of the URL to see which has more spam signals headed toward it. ​I hope that helps! If you've still got questions, feel free to give us a shout over at help@moz.com.

The Moz SPAM score doesn't directly measure Google penalties. It predicts when a penalty or ban might be assigned to a website by looking for domain, on-page, and backlink warning signals that are typically present in penalized or banned websites. The snapshot you provided shows Google with a spam score of 2. That means Google itself is exhibiting a few of those warning signals. 2 is a low score, meaning there is a low likelihood Google would penalize itself. Moz has an excellent post explaining what the SPAM score is, how it was developed, and what it means. It lays out the different warning signals and recommends potential uses for the spam score. Hope that's clearer. If not, let us know or search Moz for "Spam Score". There is more than one useful explanation.

Hi there! Tawny from Moz's Help Team here. Thanks for writing in and sorry about the trouble. This is definitely due to the way we collect this information for our link index and it is actually expected that we won’t find every page and link because we aren’t looking for them all! When we collect this data, we’re looking specifically for the most valuable links and, rather than crawling your entire site or every site, we collect this by starting our crawler on a few highest ranking sites and letting it perform a breadth first search to see what it finds. For each page that we crawl, we first collect each of it’s links before following these and collecting the details of each page that these link to and so on. There’s a set limit of links that we’ll crawl per page and pages that we’ll crawl per site so it’s expected that we may not follow every link on your site this way. Generally, we recommend using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. Domain Authority is our own proprietary metric that is closely correlated to Google rankings, so our customers often use OSE to research influential sites to build links. I hope this helps - let me know if you have any further questions!

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Hey David! Thanks for reaching out and sorry for the confusion here! Unfortunately we do not support some custom Top Level Domains (TLD) such as .CHAT or .DATING - this would explain why there's no data for this site in our Index I'm afraid, it's just a limitation of our tool. I know we plan to expand the list of TLDs we support and are in the process of doing so, but I'm not sure what kind of timeframe we can expect before all new TLDs will be supported. You can find the current list of TLDs that we do support here: https://raw.githubusercontent.com/publicsuffix/list/abde055b790f9577d02116da8c819838248a9258/public_suffix_list.dat You can read more about our link data on our guide here. If you have any other questions feel free to let me know! Eli

Same reason there's a difference between the number of backlinks between SEMrush and Majestic, Majestic and Ahrefs, Ahrefs and MOZ or all of the third-party backlink tools and Search Console. These tools scan the web at different paces and start from different places. That's why some of them find backlinks that others don't.

Hi Andrew, Yes DA scores change a lot over time. I have noticed more changes this month than usual though. I was a little concerned when my scores went down one (1) on average, but it looks very widespread. Moz may have made some changes to their scoring model or something. We like most people have been working hard to get our scores to go up. Best Regards

Thank you very much - hopefully, it gets added in the future.

Hi Darko, Sorry, my above comment was more a solution than an explanation. Due to for Google and Moz the www and the non www are different websites, you might have different spam score results. The same applies for the http and the https versions of a website. As Meghan sayd, depending on the inbound links each version of your website has, the spam score result might differ each other. Therefore, the solution is to chose one version, only one and force to that option ie no matter how is written the chosen option will be displayed. Which one? the one that already has better inbound links. If more than one version of your website has already inbound links, a good option is to set a permanent redirect - 301 - from one to the other, so to carry the "link juice". Hope this clarifies a bit. spam-analysis duplicate-content

Tawny Case Always is pleasure to help

Hi there, Sam from Moz's Help Team here - sorry for any confusion! So, something to note here is that unlike the rest of the metrics available in Open Site Explorer, the Spam Score doesn't update each month with the rest of the index update. The Spam Analysis section updates on a completely separate schedule, and much less frequently; usually around every 6 months or so. So it's entirely possible that you're seeing Spam flags that are no longer relevant to your site. It's always best to trust your instincts: for example, if you know you've got contact info on the site, and we're flagging you for it being missing, you can safely ignore that warning. The spam score also is not based solely on backlinks. I'd recommend checking out this article & video that our co-founder Rand wrote on our Spam Analysis tool (they're absolutely the best way I've found to understand this metric) — but I'll also be happy to add some key takeaways from these resources, as well. Article: Spam Score: Moz's New Metric to Measure Penalization Risk Video: Understanding and Applying Moz's Spam Score Metric - Whiteboard Friday Essentially, Spam Score is an aggregate of 17 different flags we set up to identify traits that correlate with measured Google penalization. The higher the number of flags on a link, the higher the chance that it's spammy. The flags represent a wide variety of potential signals ranging from content concerns to low authority metrics. Since this is just based on correlation with penalization, rather than causation, the solution isn't necessarily to change these factors on your site, but it could be worthwhile to consider them! I hope this helps answer your questions around the Spam Analysis tool, as well as how to decipher what the scores mean. If not, or if there's anything else I'm able to assist with, please don't hesitate to ask!

Hi there! Tawny from Moz's Help Team here. Thanks for writing in and sorry about the trouble! Unfortunately, our crawler doesn't do a great job of parsing Javascript. If your site is primarily Javascript, then the data you get back with regards to the site crawl report won't be completely accurate because of this. There's no real workaround that I can recommend for this one, since it is a technical limitation of our tools, but I did find some good blog posts and discussions in the Q&A about this when I searched our Help Hub. While the tools and data that rely on our crawl of your site may not return the best results because of that Javascript, your keyword rankings and link profile should work just fine. You might also want to check out a few tools that are compatible with Javascript, like Botify or Screaming Frog. I'm really sorry I can't be of more help here; I'll definitely be sure to pass this along to our Product team as feedback on your behalf. Please let me know if there's anything else I can help with, and if there are any follow-up questions you might have, just give us a shout at help@moz.com and we'll do our best to help!

Hey there!  Tawny from Moz's Help Team here.  ​ Spam Score doesn't update with the same frequency as the rest of the data in Open Site Explorer, so it's entirely possible that the score you're seeing for your old domain is outdated and no longer accurate. It sounds like it's been long enough that the backlink info for that site has fallen back out of our index — linking data is only stored for around 180 days — but the Spam Score hasn't been updated yet.  ​ I would expect to see the Spam Score for the old domain change after that metric updates again. Unfortunately, I don't know when that will be — I don't have an ETA for when Spam Score will be updated next. Sorry about that! ​If you still have questions, drop us a line at help@moz.com and we'll do our best to sort through everything with you.

Agree, I love Screaming Frog!

Hi there! Tawny from Moz's Help Team here! Typically requiring a password to access certain pages on the site will prevent our crawler from reaching them, but if those pages are linked to somewhere else on your site, it's possible for our crawler to still find those pages. This sounds like it might be pretty specific to your Campaign, so I would encourage you to contact us at help@moz.com and we'll do our best to sort through this with you. Thanks!

Cheers Gaurav I will try that technique.  We use something similar for the title but in the Angular app.js file, however have struggled to do the same for the description, canonical tags etc. Actually right now we add the tags we need in Javascript, using the DOM and prerender and google seems to like it.  We can;t run a crawl any longer in the std Moz package for some reason we can only do one per week now.  Moz doesn't seem to cope too well with the Javascript though.  When we tried other tools it seemed to c heck out fine. I'm not sure if it is Moz crawlers that are causing us the issue here, anyway! We're also still using Angular 1.6 so we really need to upgrade to v4 or at least 2.

I just found the ticket where we were working together on this, so no need to write in again. I'll just respond to you there.