Welcome to the Q&A Forum

its pretty awesome. Welcome

Something that was challenging for me at first was finding .htaccess file. It should be in the root directory of where all of you website files are stored. It may be hidden or you may need to create one. If its hidden, find out how to un-hide files in your specific FTP program. If you need to create it, simply create a blank file with the name .htaccess and paste the recommendation that Ryan made.

I actually use Raven tools for link management and SERP tracking. I'll check out the social section.

Thanks!

I'm looking to get data about how a company is being talked about on the web, such as offsite online analytics.

I'm looking for a tool that will allow me to look at customer sentiment across multiple online channels