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Now it looks like you've got the campaign to track the www subdomain: www.dcu.dk 
This campaign will be showing you rankings for any page on the www subdomain of this site.

Hi there!

There's nothing wrong with your listing - we're just currently unable to contact Bing and YP for listing details. This is happening for all listings. There's nothing much we can do to fix it from our end—we're working with those sites to establish a better data connection so that we can update Moz Local with their data accordingly.

If you hover over that exclamation point, it'll give a brief explanation. Sorry there's not more I can do to help you out, though!

If you have any further questions, feel free to shoot us a note at help@moz.com and we'll do our best to take care of it for ya!

Hi Peter!

I took a look at the way this campaign is set up, and it's actually tracking all pages at dcu.dk. including any and all subdomains.

You can create a campaign solely for a subdomain or subfolder by selecting the +Advanced setting in the campaign set-up; just click the check box there and it will limit our campaign audit to the pages on that specific subdomain or subfolder.

From there, you can see in your Campaign Settings where if you've set it up for just that chunk of your site, or for the entire root domain. This campaign is set up for the entire root domain, so you'll need to create a new campaign if you just want to track the www subdomain.

I've created a short video here that will show you the steps in doing this in your own campaign, but please let us know if you have any further questions or if there's anything else I can assist with! You can always send us a note at help@moz.com and we'll be happy to help you out.

Hey there! Tawny from Moz's Help Team here.

Oh gosh, I think I have to be the bearer of bad news here; our tools aren't going to be able to crawl this site. Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. The bad news is that this beta crawler has been blocked by SquareSpace, so it won't be able to crawl SquareSpace sites.

I'm afraid that means we don't have a good solution for this site. If you were to use our primary crawler, you'd continue to get these 804 errors related to SNI compatibility. If you were to use the beta crawler, you'd be blocked with a 403 forbidden error from SquareSpace.

I'm sad to say that we don't have a solution for crawling your site at this time. I'm really sorry about that! We totally understand if that means that you need to cancel and look for other tools to better fit your needs.

If there's anything else we can do to help you out, feel free to drop us a line at help@moz.com and we'll do our best to sort things out for you.

Hey there! Tawny from Moz's Help Team here!

Where we're getting keyword suggestions from depends on which tool you're using. For Moz Pro, the suggestions come from our own data and data from a third party, Similarweb. For Keyword Explorer, the suggestions are based on our own database of millions of keywords.

I hope that helps, but if you've still got questions, feel free to shoot us a note at help@moz.com and we'll do our best to sort things out for ya!

Hi there!
Thanks for reaching out, and sorry for the trouble! I'm afraid there's not much you can do to your site to prevent this issue - it has to do with our crawler.

Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Once you fill out that form, you will automatically be added into the Beta during the next round.

We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time, as it's still being actively worked on.

In the meantime, I apologize for the inconvenience. If you have more questions or if there's anything else we can do to help, feel free to shoot us a note at help@moz.com and we'll do our best to sort things out for you.

Hi there! Tawny from Moz's help team here.

The best way to prevent our crawler from reporting duplicate content for pages you aren't concerned about and don't intend to change would be to block our crawler from these pages using the robots.txt file for the site. For example, it looks like most of the pages reported as duplicates include URL parameters, so you should be able to add a disallow directive for that parameter and any others to block our crawler from accessing them. It would look something like this:

User-agent: Rogerbot
Disallow: ?type

etc., until you have blocked all of the parameters that may be causing these duplicate content errors. You can also use the wild card user-agent * in order to block all crawlers from those pages, if you prefer.

Here is a great resource about the robots.txt file that might be helpful: https://moz.com/learn/seo/robotstxt

I'd recommend checking your robots.txt file in this handy Robots Checker Tool once you make changes to avoid any nasty surprises.

Let us know if we can help with anything else! Just drop us a line at help@moz.com and we'll do our best to get things straightened out for ya.

Hey there! Tawny from Moz's Help Team here!

Thanks for reaching out, and sorry for the trouble! There can be a few different things inhibiting Moz Local's ability to pick up a corresponding Facebook page. There are a few specific details that need to be present on those listings in order for us to appropriately detect and match them to your Moz Local data (read more here). Here is list of the criteria for those sources that will enable us to validate your listing:

• The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
• The primary phone number listed must be a unique local number or a toll-free number.
• The primary page category must be “local business”.
• A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in.
• The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape!

Here's a little video guide that might help! https://seomoz.wistia.com/medias/8o0ny7cfhc

If you're still encountering issues after taking a look at those factors, then we can certainly help you investigate; we would just need you to write in to help@moz.com and send the name, address and phone number of the Moz Local listing, as well as the Facebook page for that listing.

Shoot! There may be something else going on. Give us a shout at help@moz.com and we'll see if we can figure it out!

Another excellent question. We're looking for the word "mobile" in the code in a number of languages to help determine whether a page is mobile-friendly or not.

Hey there! Tawny from Moz's Help Team here.

As far as we know, Google has dropped the label "mobile-friendly" in order to declutter organic search results. In its announcement, Google said that “85% of all pages in the mobile search results” now are mobile-friendly by Google’s criteria and thus they decided to declutter the search results by removing the label. You can read more about that change over here: http://searchengineland.com/google-drops-mobile-friendly-label-keeps-mobile-friendly-ranking-algorithm-257245

We still think that label is helpful for you to know about your keywords and site, though! Since so much of search is conducted on mobile devices, whether or not you're optimized for mobile search can make a big difference in how well your site ranks!

I hope this helps! If you have more questions we can help with, feel free to shoot us a note over at help@moz.com and we'll do our best to sort things out for ya.

Hey there! Tawny from Moz's Help Team here. 
​
I think I can help explain why you're not seeing all the backlinks you'd expect to your site. Open Site Explorer and the Link Analysis page of campaigns are both tied to our Mozscape index, which tends to update roughly once a month.

Just a few points on how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled ~130 billion URLs

The idea here is that we're focusing on the highest-quality links we can find, coming from the most prominent pages of authoritative sites. So, while you may not see every link for a site within our index, we're aiming to report the most valuable ones available!

Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for many reasons - including the crawl-ability of sites, the number of inbound links to them, and the depth of pages in subdirectories. This also slightly biases our index in favor of newer links. Linking data is only cached in the index for around 180 days. After that, unless the crawler is given a compelling reason to return to those sites, re-crawl and re-index them, those links can drop back out of our index. That doesn't mean they're not still there, and you may still see them using other tools, but it just means that they're not included in our Mozscape Index any longer.

You can see our most recently updated schedule here as well as some more technical metrics on our Mozscape API Updates page. You can also see when the last and next updates happened on the Open Site Explorer (OSE) homepage at any time.

Since Moz focuses on quality of links over quantity, we are always focused on the most relevant links to display to our users. It's possible that Moz's index will leave out some of the lower-quality (non-link juice providing) links out of our index because of this. So, that might explain why you may see some discrepancies with what other tools may be showing.

I know this is a ton of information, so if you have any questions or if I didn't make anything clear enough, please don't hesitate to ask! Feel free to drop us a line at help@moz.com and we'll answer all your questions for ya.

Hey there! Tawny from Moz's Help Team here. 
Ria Parish and Edward Sturm have the right answer here - it's just down to waiting for our index to find your new site, crawl it, and index links pointing to it.

Open Site Explorer and the Link Analysis page of campaigns are both tied to our Mozscape index, which tends to update roughly once a month.

Just a few points on how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled ~130 billion URLs

The idea here is that we're focusing on the highest-quality links we can find, coming from the most prominent pages of authoritative sites. So, while you may not see every link for a site within our index, we're aiming to report the most valuable ones available!

Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for many reasons - including the crawl-ability of sites, the number of inbound links to them, and the depth of pages in subdirectories. (This also slightly biases our index in favor of newer links. Link data is only stored in the index for around 180 days. After that point, unless the crawler is prompted to revisit and re-crawl those links, they can fall back out of our index again.)

You can see our most recently updated schedule here as well as some more technical metrics on our Mozscape API Updates page. You can also see when the last and next updates happened on the Open Site Explorer (OSE) homepage at any time.

Since Moz focuses on quality of links over quantity, we are always focused on the most relevant links to display to our users. It's possible that Moz's index will leave out some of the lower-quality (non-link juice providing) links out of our index because of this. So, that might explain why you may see some discrepancies with what other tools may be showing.

I know this is a ton of information, so if you have any questions or if I didn't make anything clear enough, please don't hesitate to ask! You can give us a shout at help@moz.com any time.

Hm... I'm not totally sure - that might be a question to ask of Feedly's support folks. Here's what I found when I tried to go digging for some information: https://blog.feedly.com/feedly-tutorial/

Hope that helps!

Hey there! Tawny from Moz's Help Team here.

Donald Silvernail is entirely correct - Moz Pro can help you track keywords and how your site ranks for them, but we won't do the work of adding those keywords to your pages for you. If you're wondering how to add those keywords to your pages, it might be best to work with your web developer or whoever manages your site for you - they should be able to help.

Moz's tools can show you how to optimize your site for peak performance and the best possible rankings, but we just give you the tools to do the work of SEO on your own.

Unfortunately we don’t offer consulting advice through our support channels. If you’re looking to purchase SEO services, we maintain a list of recommended SEO providers here.

If you are looking to build your own capabilities, we have several SEO classes and custom training options on the Moz Training page. Core classes include keyword research, on-site optimization, and link building. Check back often there as the class schedule updates regularly.

I hope this helps somewhat! If you have more questions, feel free to send us a message at help@moz.com and we'll do everything we can to help.

Hello! Tawny from Moz's Help Team here.

Here is how you can cancel your Moz Local listing in 4 steps:

1. Head to your Moz Local dashboard and click the "Subscriptions" tab on the side nav bar https://moz.com/local/bulk/managed/subscriptions
2. Click on the subscription level your listing is under
3. In the Options dropdown to the right of your listing, hit “Cancel Listing”
4. Click "Confirm cancellation" to cancel the listing

If you change your mind, click "Keep my listing" to go back without taking any action.

Here's a helpful video walkthrough: https://seomoz.wistia.com/medias/wnytti9jbm

Please Note: Moz Local listing cancellations are immediate and irreversible. Cancelled listings cannot be recovered.

If you'd prefer to just disable the auto-renewal on the listings instead of cancelling, you would want to choose the "Disable Renewal" option from the same dropdown menu mentioned above instead.

I hope this helps but please let us know if there's more we can assist with!

Hey there! Tawny from Moz's Help Team here.

This is a great question, and one we'd love to assist you with! We'll just need some more details first. So we're not putting any private details on blast, I'd recommend writing in to us at help@moz.com with all the details of your campaign and what you're seeing, and we'll do our best to answer any questions you might have about the data there.

Thanks!

Hey Neil,

We used to use bit.ly links for this purpose, but we've switched over to feed.ly links. When I said that both a) and b) would help to get your links indexed and picked up by Open Site Explorer, I suppose I meant that a two-pronged approach would be best. I would recommend doing both!

Hope that helps! If you've got more questions, feel free to drop us a line at help@moz.com and we'll do our best to help!

Any time.