Welcome to the Q&A Forum

Hi Schwaab,

I'm sorry for the confusion. It looks like we sent you that message without actually migrating any of your campaigns over.

We don't have a set schedule for the migrations but it should happen soon. While you're waiting you can either continue to use Pro, or delete a campaign and set up a new one in Analytics.

We're sorry for the inconvenience and hope you get to use the full awesomeness that is Moz Analytics very soon. If you have any further questions email us at help@moz.com.

Cheers, Sierra

Hi Dan,

I'm sorry about the formatting problem! (Month/day/year) is the standard US display format. We do try to be sensitive to our international clients and customs, but we're still a US company and not always able to accommodate everyone :(.

We definitely appreciate the feedback because we try to make the product as usable as possible. If you'd like, post this comment and any others in our feature request form found here: https://seomoz.zendesk.com/forums/293194-Moz-Feature-Requests. And let us know if we can do anything else!

Cheers, Sierra

Hi Scott,

I took a look at your campaigns and they have all updated in the past week.  The one section that only updates with the Mozscape Index is the Root Domain Metrics and the last update was on 7/11/2013.  We've posted about the current delay between Mozscape Index's on our API Updates Page and the next update is planned for 8/26/2013.

If you see any specific out of date campaigns, email us directly at help@moz.com with your campaign names and dates expected for updates.  They'll be happy to investigate further for you then.

Hey David,

Tom brought up some good points and he's spot on with the fact that Google is always difficult to compare anything against.  They have so many more details that we can't replicate even with incognito windows such as Region, IP Address, Time of Day, etc.

I took a look at your account and compared a handful of keywords.  You definitely have some volatile keywords that fluctuate often.  This makes it harder to keep the reports up to date with the daily rankings since we run these reports weekly.  You may want to utilize Rank Tracker to check keywords a bit more manually if you want more control over your comparisons.

If you have more questions about your keywords and reports, the help team is always happy to investigate specific situations to give you more details about the comparisons.  Feel free to email your examples to help@moz.com and let us dig in for you more.

Hello,

You're correct, currently the API does not offer this call directly.  However, we've escalated the question to our engineers who are looking at the issue now.  I expect if they do make the change they'll mention it on the devblog: devblog.moz.com

Hi David,

That's got to be disappointing! There are a few different things that could be going on, either with our crawler or the links themselves, that might be causing them not to be picked up by OSE. Without knowing what the links are, it's difficult to diagnose what the issue might be. Could you please send us an email to help@moz.com with some examples of the links you're seeing that aren't showing up in OSE? We'd love to get this resolved for you.

Hi Samuel,

We're not experiencing any known errors with OSE not displaying full data. If this problem persists, it may be specific to your account - if this is the case, please email help@moz.com and attach a screenshot of what you're seeing, and our handy-dandy Help team will be able to dig into it for you!