Welcome to the Q&A Forum

Hi Ash! Thanks for taking the survey! Were you able to enter your email address? That's the only information you'll need. If you win, we'll reach out via email to get your details.

Hello! We'd love to provide actionable data about the online marketing industry to our community, but we need your help! If you'd like to contribute, and help us get an in-depth look at online marketing, take the survey! Side note: we did several usability tests on the survey, and we average at 11:15 to complete the survey. Not too shabby!

Jackie

Jackie from Moz here. We're looking to get some feedback on the letter grades we use for On-Page Grades (in the application and in the Research Tools). We made this super easy survey to collect our Community's thoughts. Tell us what you think!

Thanks for all your help!

Hello Benjamin!

I'd love it if we came to New York for SMX in September. We sent a few people last year, and might be sending more this year. It's still too far to tell Bummer you're missing SMX Seattle!

Jackie

Is anyone going to SMX Advanced, and willing to meet-up with some Mozzers? Our product & engineering team want to chat about links! We'd love to meet up before, during, or after the conference. As a token of our gratitude, we'll give you some fun Mozzy swag or a gift card

Sound interesting? Fill out this mini-survey with your availability and preferred contact information: https://www.surveymonkey.com/s/MozatSMX

Thanks for the feedback and interest! You're correct, we only services U.S. businesses at this point, and international locations are not in our near-term roadmap. We'll keep you posted of our product plans going forward.

Best,

Jackie

Hello again!

That link appears to be working for us at Moz, although it takes a few second to load. We'll work on speeding that up. If it's still not loading for you, we may need to take a deeper look. Could you email help@moz.com?

Thanks for your help!

Jackie

Hello!

Thanks for the heads-up. We just deployed a fix for this, and the download for the CSV should be up and running. Woohoo!

Cheers,

Jackie

Hello!

Thanks for your patience while we're working on this bug. GA authentication issues are affecting a few customers; we understand that this is really frustrating, and our engineers have made it a top priority to fix. As CustomButtonCompany mentioned--please email help@moz.com and our amazing help team will get you back up and running.

Jackie | Product Planner

Feedback received! Thanks for forwarding the information Abe

Hello!

Thanks for your patience, I had to chat with folks on our Design and Engineering Team before answering your question. Moz chose to use Highcharts for a few reasons. Here are some of the advantages we found: (in no particular order)

• Robust library (variety of charts, stability/bugs, etc.)
• Up-to-date design, our team loved the look and feel
• Good support/documentation
• Relatively inexpensive to implement and maintain
• Compatible with multiple browsers
• Familiarity, our Design and Engineering teams worked with Highcharts in the legacy product

Overall, Highcharts solved for Engineering and Design requirements. I hope this is helpful! Let us know if you have any other questions.

Cheers,

Jackie

Hello! Are you looking for PDF reports? If so, they are being worked on right now and should be available in the coming weeks. In the meantime, you can download the CSV reports in each subsection of Social (Facebook, Twitter, and G+).

Let us know if you have any other questions!

Jackie

You are correct. For Duplicate Page Content, we are looking for pages that have 95% or greater overlap, or similarity in the content and code. If you're looking for more info, our Help Team wrote a great article about how our crawler defines each crawl diagnostic. Feel free to check it out!

Jackie

Soon! Exporting the Dashboard as a PDF is on our short-term roadmap, and we will be working on this soon

Thanks for your question, and let us know if you have any other feedback!

Cheers,

Jackie

Hello!

In Moz Analytics, users should be able to download the csv to see the urls that have duplicate content. However, there is a bug that makes that column blank. Sorry about this! We realized that it somehow disappeared in those csv reports, and our Engineers are working to fix it. It should be fixed this week, and I'll update this forum when it's out!

Best,

Jackie | Product Planner

Great question! For Moz subscribers at the "Premium" pricing plan (previously called "PRO Elite"), we increased the number of tracked campaigns from 30 to 100. We're hoping this will give a little more flexibility in how you are using your campaigns. Let us know if you have any other questions regarding changes in account plans!

Best,

Jackie

Hi Chris!

If there are any features that you'd like to see in Moz Analytics-- don't hesitate to reach out and let us know! You can start a conversation on the Feature Request Forum, or email me directly jackie@moz.com

Jackie

Hello!

We couldn't agree more--reporting via PDFs is super important and one of the reasons that we're keeping the legacy PRO application active Our Engineers are working on getting PDFs and Custom Reports in Moz Analytics, and will have them ready in the coming weeks. We'll update the Change Log as soon as they're available

Cheers!

Jackie

Hello!

Thanks for the follow-up. You can archive/activate a campaign in the Manage Campaigns section of Moz Analytics (found by clicking "Campaigns" in the top navigation). Sorry about the confusion!

Best,

Jackie

Hello!

We're releasing to more and more PRO members on a weekly basis. Current customers can expect their invite within the next couple of weeks, folks on the wait list can expect an invite shortly afterwards

Jackie