Welcome to the Q&A Forum

Hey Jacob!

Are you logged in when trying this?  I was able to get into your account and export CSV.  If you continue to experience issues, can you send an email to help@moz.com so we can assist?

thanks!

Hey Jason, sorry for the inconvenience!

Rank tracker was never really intended for daily keyword rankings, which is the reason you had to do the tedious manually updating and even then there was some caching involved.  I will certainly pass along your frustration with our product team.  Let us know if you we can do anything to help make this transition easier!

Hey!  Dave from the help team here,

If you are trying to track just a handful of specific URLs, probably your best option would be to export CSVs and filter out what you want to see.  You cant create a custom PDF report to show just specific URLs.   You can set it to show like "top 50" performing URLs or in page optimization you can have it show specific keyword/URL rankings.  Hope that helps, feel free to reach out to help@moz.com if you have tool specific questions as well!

Hey, Dave here from the help team

Results can vary if you are using different search engines, or tracking locally/nationally.  Also if you are verifying in google, you will not have the same striped non personalization that Moz uses to collect rankings.  Can you send in an email to help@moz.com with your examples so we can take a look at whats happening?

thanks!

Hey, Dave from the Help Team here,

Can you send in an email to help@moz.com, we will be able to get you taken care of!

Thanks

Hey Marc, thanks for contacting us!

So one thing that might explain the discrepency is that MozBar reads on page elements, where the crawler is looking at the raw source code.  Can you send in an email to help@moz.com with some example URLs that we can check out?

thanks!

Hey, Dave from the Help Team here,

We can certainly help you out, can you send a quick email to help@moz.com with your billing name and last 4 digits of the card that was charged so we can locate the transaction?

thanks!

Hey, Dave here from the Help Team

Sorry for the trouble, this is a known issue with the MozBar.  Our engineering department is working on a permanent fix, but I do not have an ETA at this time.  Let me know if there is anything else I can assist with!

thanks

Hi there — thanks for writing in and sorry about the trouble.

This is definitely due to the way we collect this information for our link index, and it is actually expected that we won’t find every page and link, because we aren’t looking for them all.  When we collect this data, we’re looking specifically for the most valuable links and, rather than crawling your entire site or every site, we collect this by starting our crawler on a few highest ranking sites and letting it perform a breadth first search to see what it finds.

For each page that we crawl, we first collect each of it’s links before following these and collecting the details of each page that these link to and so on. There’s a set limit of links that we’ll crawl per page and pages that we’ll crawl per site so it’s expected that we may not follow every link on your site this way.

Generally, we recommend using a wide variety of backlink tools to get the most illustrative picture of how your site's backlink profile looks. OSE and Ahrefs index differently and have different purposes. Ahrefs is good for quantity while OSE is great for finding higher quality links. Domain Authority is our own proprietary metric that is closely correlated to Google rankings, so our customers often use OSE to research influential sites to build links.

Hey, Dave from the Help Team here!

Its really up to you how you want to structure your campaigns and by no means would be doing something wrong if you had multiple campaigns for different areas of your website.  This is a common practice for Moz Pro users who want to have separate reporting.  My recommendation would be to at least use one campaign slot to track the entire site, then use the other ones to have your more targeted campaign reports.  Hopefully that helps!

Hey Irene, thanks for contacting us!

If you are logged into the account that ran the crawl tests, you can navigate to the Crawl Test tool to view/download all reports that have been ran.  When crawl tests complete an notification is sent to the account owner email address, and that can receive these notices unfortunately.  Hopefully that helps!

Hey Joel!

We switched to Bing Custom Search

Hey jrichter, thanks for reaching out!

so for this particular redirect chain in question, they URL you provided is actually at the end of the chain.  Here is the structure of the chain.

https://www.aem.org/News/January-2018/5-Reasons-IoT-Projects-Fail redirects to:

https://www.aem.org/News/January-2018/5-Reasons-IoT-Projects-Fail/ which redirects to:

https://www.aem.org/news/january-2018/5-reasons-iot-projects-fail/

while the structure of these look almost identical, you may notice the second url has added a trailing slash, then the third URL fixes the capitalization.  If you start with that first URL (we state as 'highest authority page'), you will see that the Redirect Path Chrome extension will show you redirect chain.

Hopefully that helps to clarify the reporting, let us know if you have any other questions!

Hey Eric!  Dave from the Help Team here,

Sorry for the delay in getting you Site Crawl completed.  We were experiencing a bit of a technical issue with some crawls so thanks for reaching out to us!  We were able to get that campaign updated and you should see some fresh data!  Let us know if you have any other questions!

Hey, I'm Dave from the Help Team!

Moz Local is currently only available in the U.S. and Canada.  Sorry about that, let us know if there is anything else we can help with!

Hey, Dave here from the Help Team!

Its hard to determine why the crawler might be stopping at page one without specifying the domain that you are trying to track.  Can you email us at help@moz.com so we can dig into the issue?

thanks!

Hey, Dave from the help team here,

we schedule a release at the end of the month and strive to deliver earlier in the month as we are able.  We have typically been able to beat our published date over the last 12 months, so while Feb 26th is our target, its possible to be finished faster.  Let us know if you have any other questions!

Hey, Dave from the Help Team here,

You can track up to 4 search engines in various countries per campaign which you can select while setting up the campaigns or you can edit them in existing campaign under your campaign settings > rankings tab.  If you need to track more than 4 countries, a workaround would be to create a duplicate campaign that tracks results for additional search engines.  Hopefully that helps to clarify, let us know if you need anything else!

Hey Christopher, Dave from the Help Team here.

It looks like we crawled less pages than from the previous week which could correlate with a change in issues.

Basically, the crawler finds pages by crawling all of the links on the homepage/front page and then crawling all of the pages those links took it to, and so forth, until all of the pages we can find under that directory are crawled. So, as long as we can find a link to a page, we crawl every available page within the scope of the Campaign.

If your number of pages crawled has dropped since your last crawl then my first thought would be that the links to those pages, or the pages themselves, may have been removed from the site.

If this is not the case, then there may be a new error that’s blocking us from reaching certain portions of the site. For example, if we find a new 404 error, the page may have previously been linking to the pages that are missing from your most recent crawl, so we can no longer access the links to those pages. This Crawl Errors guide (https://moz.com/help/guides/moz-pro-overview/site-crawl/fixing-issues) is the best place to start to understand and resolve crawl errors.

If you’re still stuck, or have any other questions, please do let me know!

Hey Tom, Dave here from the Help team!

How you setup these campaigns is really up to the preferences of how filtered you want your reports to be.  If you decide the track specific subfolders as campaigns, you will also want to make sure that you still track the entire domain of staypineapple.com to incorporate all the other elements of the site.  Hopefully that helps to clarify, let us know if you need anything else!