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Thanks Highland,

How do I go about changing this? I believe its to do with the .htacess file.

The website was developed in Magento via an external company who monitor it. Looking in the root folder I can see the htaccess file but it contains a lot lines of code and rewrites that I dont fully understand.

These lines are the one I think could be relevant so far.

############################################

enable rewrites

Options +FollowSymLinks
RewriteEngine on
RewriteCond %{HTTP_HOST} ^companyname.co.uk [NC]
RewriteRule ^(.*)$ http://www.companyname.co.uk/$1 [L,R=301]

Then there is lots of category pages etc that are 301 redirected

Follow by
RewriteRule ^home http://www.companyname.co.uk/ [R=301,L]

Then some more redirects for pages

I know this is specific but is this editable a different way in Magento? Thanks for any help offered i know this is getting more technical

I have just taken over admin of my company website and I have been confronted with crawl error 902 on the existing campaign that has been running for years in Moz. This seems like an intermittent problem. I have searched and tried to go over many of the other solutions and non of them seem to help.

The campaign is currently set-up with the url http://companywebsite.co.uk when I tried to do a Moz manual crawl using this URL I got an error message. I changed the link to crawl to http://www.companywebsite.co.uk and the crawl went off without a hitch and im currently waiting on the results. From testing I now know that if i go to the non-www version of my companies website then nothing happens it never loads. But if I go to the www version then it loads right away.

I know for SEO you only want 1 of these URLS so you dont have duplicate content. But i thought the non-www should redirect to the www version. Not just be completely missing.

I tried to set-up a new campaign with the defaults URL being the www version but Moz automatically changed it to the non-www version. It seems a cannot set up a new campaign with it automatically crawling the www version.

Does it sound like im out the right path to finding this cause? Or can somebody else offer up a solution?

Many thanks,
Ben

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