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HI Angelos, Excel has a Protected View feature which prevents files from the internet from being opened in full view mode. All the Keyword Analysis I have ever downloaded simply required me to "Enable Editing" to manipulate the document. This is usually a ribbon across the top of Excel. You can disable this by going to FILE -> OPTIONS, 1st Pop Up click TRUST CENTER, then Trust Center Settings (button), 2cnd PopUp click Protected View and disable "Enable Protected View for files origination from the Internet". *Note this may effect all Office programs like Word / Access etc.. The only other things I can think causing password protection would be you don't have SEOmoz credits, or there is some security features that an admin has enabled. Alternatively, you can download it as an .CSV file and open it with something else besides Excel. Hope that helps, Don

Have same issue but it is Google doing it's dance at the moment will take some time to settle :-).

Hi we work a lot in vacation rental  and believe that difficulties depend on the location that you want to index Bye Maurizio