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    4. Moz Forum Responses Crashing Outlook 365

    Moz Forum Responses Crashing Outlook 365

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    • seoman10
      seoman10 last edited by

      Yes does the same for me, web is fine.

      1 Reply Last reply Reply Quote 0
      • TimHolmes
        TimHolmes last edited by

        Do you often get this - see image for loading popup in outlook.

        As you have posted in product support someone at Moz will no doubt look into it - it has been like this for a few months for me, i originally thought it was just a firewall issue. but now looks a little more wider spread.

        CHd1DYt

        1 Reply Last reply Reply Quote 0
        • EricaMcGillivray
          EricaMcGillivray last edited by

          Hey friends - We had this bug a while ago and fixed it, but likely our move to https caused it to happen again. 😞 We'll definitely get it taken care of, and in the meantime, sorry about the troubles!

          DonnaDuncan 2 Replies Last reply Reply Quote 1
          • EricaMcGillivray
            EricaMcGillivray @TimHolmes last edited by

            That's exactly what is going on. πŸ™‚

            1 Reply Last reply Reply Quote 0
            • DonnaDuncan
              DonnaDuncan @EricaMcGillivray last edited by

              Can you let us know here Erica, when it's fixed?

              1 Reply Last reply Reply Quote 0
              • DonnaDuncan
                DonnaDuncan @EricaMcGillivray last edited by

                Erica, can we get an update? It's been three weeks.

                EricaMcGillivray 1 Reply Last reply Reply Quote 0
                • EricaMcGillivray
                  EricaMcGillivray @DonnaDuncan last edited by

                  Hi Donna,

                  Sorry about the slow response to this. As it's the end of the year and our engineers have been focused on shipping new products or major upgrades to products, unfortunately, this has gone to the back burner priority-wise. For an ETA, I would say sometime in Q1 would likely be your best bet.

                  Thanks,

                  DonnaDuncan 1 Reply Last reply Reply Quote 0
                  • DonnaDuncan
                    DonnaDuncan @EricaMcGillivray last edited by

                    Poking you again Erica. I've reduced my activity on Q&A cause I'm tired of having to reboot Outlook. Is there any fix in sight? I believe you said you fixed this once before so a solution is at hand. Surely it wouldn't take long to fix?

                    1 Reply Last reply Reply Quote 1
                    • seoman10
                      seoman10 last edited by

                      Same here!

                      1 Reply Last reply Reply Quote 0
                      • EricaMcGillivray
                        EricaMcGillivray last edited by

                        Hi friends,

                        Sorry for the delay in responding. I have a great news -- as of today, this bug for Q&A forum emails has been fixed. (Any emails timestamped now 1:20pm PDT and going forward.)

                        Unfortunately, this bug is also happening in Blog comment emails. The blog and Q&A systems are not tied together, and the development work on it rests with another dev team. The good news is that we know the issue (half the battle). We are working on prioritizing the work, and I'm hoping that in the next couple months (at most), this will be fixed.

                        Thanks

                        Update 7/28/16 - The blog comments are also fixed. This bug is fixed! πŸ˜„

                        1 Reply Last reply Reply Quote 1
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