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    Experiencing problems with Google Analytics

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    • marketingmedia.ca
      marketingmedia.ca last edited by

      I was doing the usual update with my campaigns this morning when I had to reconnect ALL the campaigns with their Google Analytics profile. I had to do it twice in less than 30 minutes.

      Am I the only one experiencing connection problems with Google Analytics ?

      Thank you !

      1 Reply Last reply Reply Quote 0
      • FedeEinhorn
        FedeEinhorn last edited by

        That happened to me several times too, but not exactly Today, I recommend you open a Q&A in the Product Support forum so a member from Moz can answer you better. You can contact support at help@moz.com.

        1 Reply Last reply Reply Quote 0
        • KeriMorgret
          KeriMorgret last edited by

          Howdy! There is a known problem with GA connection, and we have the common fix information at http://health.moz.com/. If that doesn't work, please do send an email to help@moz.com and we'll get it sorted out. Thanks!

          ThompsonPaul 1 Reply Last reply Reply Quote 0
          • ThompsonPaul
            ThompsonPaul @KeriMorgret last edited by

            Keri, why on earth hasn't somebody put a brief note on the analytics connection page linking to the solution? It seems pretty silly to me that folks are still having to post in Q&A to find the solution to this known problem.

            Given all the folks who have had to post about this here, I have to wonder how many are just living with the frustration or have simply given up on it.

            A quick sentence on the connection page seems like a no-brainer to me - what am i missing?

            Paul

            KeriMorgret 1 Reply Last reply Reply Quote 0
            • KeriMorgret
              KeriMorgret @ThompsonPaul last edited by

              That's a good question Paul, and I'm looking into that now. I'll reply back when I have some more information.

              1 Reply Last reply Reply Quote 0
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