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    4. Is anyone having problems with sending emails

    Is anyone having problems with sending emails

    Technical SEO Issues
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    • ClaireH-184886
      ClaireH-184886 last edited by

      I have been having problems for a number of weeks now, where if i send a couple of emails out then all of a sudden i am blocked and have to ask my hosting company for a new ip address.

      my site is in joomla and my email address is through my site.

      the messages i am getting when sending emails is as follows, and this stays like this until i get a new ip address

      A message that you sent could not be delivered to one or more of its
      recipients. This is a permanent error. The following address(es) failed:

      550-5.7.1 [184.154.89.211       1] Our system has detected an unusual rate of
         550-5.7.1 unsolicited mail originating from your IP address. To protect our
         550-5.7.1 users from spam, mail sent from your IP address has been blocked.
         550-5.7.1 Please visit http://www.google.com/mail/help/bulk_mail.html to review
         550 5.7.1 our Bulk Email Senders Guidelines. r2si12781844igh.70 - gsmtp

      any help would be great

      1 Reply Last reply Reply Quote 0
      • William.Lau
        William.Lau last edited by

        This looks to be an IP problem obviously. But this could also be a faulty configuration in your DNS settings. I believe there is an setting for DNS managers where you set the name of the MAIL IP or URL.

        I suggest contacting the host about the DNS settings or if you're using a type of DNS manager. I've seen this in CloudFlare where you have to set your configurations correctly prior to sending emails.

        1 Reply Last reply Reply Quote 0
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