I am a paid subscriber to seomoz. Why am I getting any information from the keyword analysis tool?

[alexsaund]

I am not getting any data when I use the keyword analysis tool

[KeriMorgret]

Hi! This link will give you information about the Keyword Difficulty tool, as we do currently have a problem with it. We'll keep it updated, as well as our Twitter feed. https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues.