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Thanks Rand! I don't know many, well any, people in America so I couldn't work out whether G+ was a runaway success over there compared to here in the UK. But what you say makes total sense in regards to the communities that are heavily used.

Thanks or the help. I've read that google can sometimes not be as accurate at reporting links as well. I'll look into the disavow option.

Unfortunately, there is no way to disable the reviews on a Google+ local page. You may see some pages that do not have a reviews section, but this is because they have a brand page and not a local page. Is there any particular reason why you wish to remove the reviews feature?

Hi David, This is not an uncommon issue. See: https://productforums.google.com/forum/#!topic/business/lYNM9SSJOso http://www.localsearchforum.com/google-local/20149-knowledge-panel-shows-wrong-name-but-g-page-correct.html and also http://localu.org/blog/8-tips-optimize-local-knowledge-panel-google-search/ I recommend you create a thread in the Google forum (above) and if that doesn't work, that you get on the phone with Google via the contact button here: https://support.google.com/business/?hl=en&rd=1#topic=4539639 Hope this helps!

In addition to the tools already mentioned - Semrush (paid version) offers the possibility to compare your site with the competition - and show keywords that generate traffic for them but not for your site. Dirk

Although Google is not so famous, I found it to be helpful in 2 ways personally. Some groups also regularly publish content unique to a company niche, of course. If you'd like to join these groups, then you're still under the same group. A Google+ page is much more powerful to have for my company  (business Coaching in Pakistan) than it has a personal profile. In particular it will only work for you if you're a local company and have a checked position on Google Post Card.

You could legitimately have hidden content in terms of category/URLs - maybe only made available if you sign up as an example.  The guidelines are referring to manipulating on page content so there are elements within that page that are hidden and by default manipulating.

Hi Rosemary, I think you'll find this article from Local SEO Guide to be totally on-target for your client: http://www.localseoguide.com/seriously-track-your-google-my-business-pages/

The key question here, which Josh nailed with his response, isn't simply about SEO. It's about whether or not the audience finds the information useful. That's the best information for ordering your steps. The more pages - deep, rich (valuable) content is part of the goal - the better, assuming your topics are varied enough to provide needed depth AND retain overall value on the topic. But, back to the main issue: How is your brand benefitting from this information? It could be in innumerable ways to boost all of your online marketing efforts. For example, based on the questions being asked, you could discern which new products to create, which current products should be updated and which features are likely to be met with the highest approval. I'd suggest gathering the team and brainstorming around the questions and answers being asked to develop (a) content ideas, (b) ways in which you could better serve existing customers and (c) how the brand could do a better job of attracting customers who might be interested about your products or services. RS

Hello, I will add to Oleg's answer in that deletion is not a likely result on Indeed.com. We had a client that asked for this and we were unable to delete reviews left by an individual bent on hurting the company. We could respond to the posts but unless you can provide quality answers that debunk any negativity on the part of the user in the eyes of other users, this is a time-intensive, un-rewarding exercise. What we were told when we reached out is that they do not arbitrate on behalf of either businesses or users on their website, and that we should attempt to sort out our differences without their input. A better idea is to improve customer experience with your company/client's company and attempt to improve the positive reviews you receive. It's an uphill battle as people are more likely to complain than congratulate by a ratio of 33:1 online. The response approach might be the best one if your negative reviews are relatively scattered and not directly targeted at causing damage. Hope this helps, Rob

thanks dimitri

Dirk, You are making me chuckle My apologies if I'm further confusing things. The generic message is created initially/immediately, as we log the post into the system. Everyone gets that message, unless the post is spam or an obvious poor fit. Every other post is reviewed in-depth, at which point we begin to separate them out based on return to to the author or deny. Whether the post is accepted or denied, however, in nearly all cases, it will need to be returned to the author with questions. Also, Dirk, don't hesitate to reach out to me - ronell.smith@moz.com - if you'd like to run an idea by me in advance of creating a post. All I ask for is at least a sketch/outline first, not simply a headline, and I can provide feedback.

Hi Ruben, I agree with Dmitrii that it shouldn't matter what program you use, so long as the tags are readable by Google. The only benefit I can think of for going with one service over another would be if some popular product happens to increase your chances that customers might see your stuff, but I honestly haven't ever seen that documented.

Hi, Just to add to Axel's reply you can check out how many tokens you are using and where by going to this link: https://accounts.google.com/b/0/IssuedAuthSubTokens With all the services you may be logging into with google oauth they can really add up!