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    4. Is it possible to get a refund, I dont want to use MOZ

    Is it possible to get a refund, I dont want to use MOZ

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    • Bryton
      Bryton last edited by

      Well I entered my cc info to try MOZ out. Havent used it so I forgot to cancel my subscription. They have since billed me for a month. I wanted to know if it is possible to get my money back?

      1 Reply Last reply Reply Quote 0
      • samantha.chapman
        samantha.chapman last edited by

        Hi there,

        Sam from Moz's Help Team here!

        Could you please pop a message about this over to help@moz.com so that we can assist you there directly?

        Thank you!

        1 Reply Last reply Reply Quote 1
        • Vijay-Gaur
          Vijay-Gaur last edited by

          Hi There,

          Moz is pretty fair in terms of such cases of cancellation wherein the customer has been billed at the end of the free cycle or billed by mistake.

          I am sure the above message from staff would help you resolve the issue.

          Regards,

          Vijay

          1 Reply Last reply Reply Quote 1
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