I need a refund on my account

[i9hdads]

I had a free trial and I thought I had cancelled it, and was charged $179.

I need help cancelling the account and getting a refund.

i already sent email to help@moz.com but no one answer me...

[moz_support]

Hi there! Sorry for the trouble.

I checked on your account and it looks like it was already refunded by one of our team members. You should have received a follow up email about that.

Please let us know if you have any other questions!

[Vijay-Gaur]

Hi There,

I hope your problem was solved, I have seen many such instances where Moz support has acted diligently and helped get the refund. If you have got the refund, you should mark this as solved to help others.

Best Regards,

VJ