Ask moz staff

[ozil]

Was trying to crawl a page and the moz on page grader tells that URL is not accessible. The URL is accessible thorugh my mobile and desktop. Any idea what is the issue ? The URL is https://www.practo.com/singapore/dentist

IGrzzVe

[DirkC]

There is a similar question here - https://moz.com/community/q/why-rogerbot-can-t-crawl-site-https-unplag-com. The advice is similar - check your logfiles for Rogerbot / Moz and see what the response is.

When I checked the other question I noticed that there was an issue with the configuration of the name servers - it is possible that it's a coincidence but you seem to have issues with your name servers as well: http://dnscheck.pingdom.com/?domain=www.practo.com×tamp=1445520589&view=1
You might want to correct that.

Dirk

[tawnycase]

Hi there!
Tawny from the Help Team here! It looks like in this case Rogerbot was blocked from crawling your site! When he tried, the server returned a 403 Forbidden error. If Rogerbot can't crawl your site, that might be an indication that other crawlers might be having trouble, too.

This is probably something you should ask your webmaster to help you out with. They should be able to unblock Rogerbot and let the crawl begin!

I hope this helps! If you have any more questions, feel free to write in to us on the Help Team! 
https://moz.com/help/contact

[ozil]

Thanks for the response. Is it possible to open our site only for RogerBot ? Would be glad if you can share details of that

[tawnycase]

Hi there!

Generally speaking, it's much easier to block crawlers unilaterally than to allow just one specific crawler and no others onto your website. (It's also worth mentioning that if Rogerbot is the only crawler with access to your site, you risk falling off the radar on Google's index! Yikes!) Here's a great post about when, why and how to block crawlers from your site: http://searchenginewatch.com/sew/news/2067357/bye-bye-crawler-blocking-parasites

I'm by no means an SEO expert, but that article pointed to http://www.robotstxt.org/ which looks like a great resource for learning more about web robots, when to block them, and how to do it. I hope they help!