Where did my custom reports go?

[KempRugeLawGroup]

I don't have access to my old custom reports that were created in the old moz pro platform...where are they? There's a "click here" for old reports option...but it's not clickable, not hyperlinked to anything. Help, please.

Thanks,

Ruben

[ErinMcCaul]

Hi Ruben!

Thanks for reaching out. I appologize that it's taken us so long to answer this question in Q&A! As far as I can tell, we never received an email notice that it was here. Our engineers are currently looking into why this might be happening (it's been pretty one-off).

Are you still running into this? I just looked into your account, and it looks I was able to pull up your old Custom Reports. If this is still an issue, shoot us an email at help@moz.com. We'll take this offline and dig into this from there!

Cheers,

Erin