Does the "Unmanaged" number go up immediately after submission?
-
I just submitted a CSV file with the information about 3 businesses to Moz Local, but I can't tell if it went through properly. The page gave me a message saying "0 are ready to publish. 0 need validation", and didn't list any errors in my listings. However, the number next to "Unmanaged" is still a 0.
I know from looking at some of the other questions on here that from the time that Moz sends the information out, it can take a few weeks for the listings to propagate. But I'm not sure whether or not it's supposed to take some amount of time for uploaded listings to show up on here as Unmanaged listings.
Should I try resubmitting, or does it just take a few minutes/hours for unmanaged listings to show up?
-
Hi Brian!
Thanks for reaching out! My name is Erin, and I'm on the Moz Help Team. I looked into your account, and it looks like the listings your tried to upload are already being managed by someone else (http://screencast.com/t/IaiCxEMiJ). You can find them under the "Validation Needed" tab (http://screencast.com/t/sbXF9P92). Unfortunately there's not much we can do on the support side with this one!
Since the listings have already been purchased, you'll need to reach out to the folks who are currently managing the listing to get everything sorted out. I'm sorry I can't do more to help, but if you have any other questions, please reach out to us at help@moz.com.Kindly,
Erin