Scheduled Custom Reports Not Running

[Your_Workshop]

1. I have about 10 campaigns and 5 custom reports scheduled to run monthly for each campaign. Most of them have been running for years without issue, however, this month the majority have not run. There is an option to download past reports, yet the August 1st date is not highlighted. Anyone else having this issue or have a solution?

2. There is one exception to this, a new campaign that had custom reports made with this design. They have a "action" button rather than "download past reports. Within this drop down is a option to download past PDFs. Is there a way this can just be downloaded without opening, like the previous reports?

[Millermore]

I reported similar issues with many of my reports. They told me they are dealing with DDOS attacks which are affecting the reports.

[ParagonDigital]

We are experiencing the same thing. We have two Moz Pro accounts and none of our monthly reports were delivered and they don't appear in download past reports.

[KeriMorgret]

This looks like something we should dive in to and check out! If you could each open up a ticket at https://moz.com/help/contact (just click any of the sections and a contact form will appear), then we can get more details from you, and pass this along to the engineering team (which we can't do via Q&A). Thanks so much, and sorry that this isn't working for you.

[Your_Workshop]

Thanks KeriMorgret, I've entered this as at ticket and look forward to working it all out!