My campaign won't produce a PDF report it just hangs, with the spinning icon going round

[ArttiaCreative]

I have tried this in a few browsers and it just hangs when I try to create a custom PDF report for one of my campaigns.

Any help?

[GPainter]

I had a similar problem if its a larger report it can take a while to do.  I dropped help@moz.com an email and they managed to send it over email which was more of a work around but it got me my pdf!

[ArttiaCreative]

Thanks, I've left it running overnight and still it hangs. It doesn't seem like a large report.

I've contacted help@moz.com with my issue.

Thank you for your reply.

[ojobson]

I've had a trial account for nearly two weeks now and this feature has never worked. I think it would be really useful and could be a big time saver so I need to know that this works before I sign up. Did you get a response from MOz?

[ArttiaCreative]

This is now fixed, thank you Moz team. It works perfectly now.