All my campaigns have gone!!!

[OasisLandDevelopment]

I have just logged into my account and all my campaigns has gone, is there a direct way to contact Moz???

[Letty]

You can always contact moz via email, they are really quick in responding. http://moz.com/help

But I had the a similar experience yesterday. 4 campaigns completely gone, the creditcard billing was overdue. I renewed, but I couldn't see any campaign, I tried to add 3 new ones also didn't work.

I logged off and the next day - logged on and it was all fixed, could see the old campaigns and 1 of the 3 new which I tried to start up again. Because it could be related to your account you can always contact directly via http://moz.com/help/contact

I think it will fix it quite easily as I didn't even had to email. But I saw my campaigns back withing 24 hours.

[OasisLandDevelopment]

Hi Letty, thank you i will email them, i couldn't find their email anywhere

[SamWeber]

Hi John,

Thanks for the question! It looks like Abe's gotten you taken care. Let us know if there's anything else you need and have a good one!

Best,

Sam
Moz Helpster

[jennita]

Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics

Where did my Campaigns Go?
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple.

Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns.