Rank Tracker Inconsistencies

[gfiedel]

My rank tracker reports are odd. The 'Changes From Last Week' don't align with the numbers in the other reports I have been getting. For instance, it will say +3 for a particular search term and show the Latest Ranking to be the same as it has been for a couple of weeks. There has been no +3 to the ranking according to the reports.

Has anyone else experienced this?

Thanks!

[EGOL]

For instance, it will say +3 for a particular search term and show the Latest Ranking to be the same as it has been for a couple of weeks.

Yes, I agree. I see the same thing.   Has been like this for a long time.  Not only in the emails we receive but also in the online reports.

The change column is the most important column on the report but it is close to 100% inaccurate.

Historical change numbers linger on that report - for months.   Recent change numbers do not appear.

If you don't remember your rankings from the previous report or before you click the refresh button, you have no idea if you are up or down.

I say that the change column is the most important column of the report because if it is working properly you can glance up and down that column and based upon the amount of green or the amount of red you can tell if it was a good week.

[gfiedel]

This post is deleted!

[Miranda.Rensch]

Hi! Thanks for posting this. We'll begin investigating immediately. I'll let you know when we have an ETA on a fix. Thanks!

Miranda Rensch - Product Manager

[gfiedel]

Thanks, Miranda!

[gfiedel]

Hi Miranda,
I never heard anymore from the team or you on this. Any news?Thanks!!
Gina

[EGOL]

it is working better for my KWs.  

[Miranda.Rensch]

Hi Gina! Sorry about the radio silence. We pushed a fix on October 15th that should have addressed this. Are things still looking weird on your end?