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    Traffic Data Not Showing

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    • JessiK
      JessiK last edited by

      Our traffic data is not being reported but the GA account is linked and correct. The error in the report is "campaign does not have valid GA connection" yet it does. The only thing I did is change the campaign name but Moz is picking that change up.

      1 Reply Last reply Reply Quote 1
      • ChiarynMiranda
        ChiarynMiranda last edited by

        Hey Jessica,

        I just took a look at your campaign and when I click the "Change Profile" button on the settings page and look through all of the GA profiles connected to that campaign, the one listed as connected to your campaign is not showing up so there is definitely an issue with the connection. Something in the connection is blocking us from pulling data for that profile. Can you please try disconnecting your GA account from that campaign and reconnecting to the correct profile again? You will receive a message that your historical data will be removed, but don't worry! We pull all of that data in again once the account has been reconnected.

        If you are still running into any issues after you reconnect, can you please email us at help@moz.com so that we can have our engineers investigate further?

        I hope this helps!

        Chiaryn
        Help Team Ninja

        1 Reply Last reply Reply Quote 0
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